Alumni Relations Coordinator, HUAA

Howard UniversityOlivette, MO
$55,000 - $65,000

About The Position

The Coordinator for the Alumni Association provides administrative and operational support for alumni engagement, programs, communications, and activities across the Alumni Association and its affiliated clubs, affinity groups, and volunteer leaders. This role supports the execution of alumni initiatives, ensures consistent coordination with volunteer leaders, and helps maintain the operational processes needed to support the Alumni Relations team. The Coordinator serves as a liaison between the Alumni Association, the Office of Alumni Relations, and campus partners, helping to ensure effective communication and program delivery. This position does not have direct supervisory responsibilities but collaborates with student workers, volunteers, and campus partners as needed. The Coordinator works under the general direction of the Director of Alumni Relations and collaborates closely with Alumni Association leadership, chapter presidents, board committees, and campus stakeholders. The role requires strong organizational skills, the ability to manage multiple projects simultaneously, and a high level of professionalism when interacting with alumni, volunteers, students, and university leaders. As the primary administrative and operational support for the Alumni Association, the Coordinator handles logistics, communications, volunteer engagement, technology support, and data management. The position requires discretion, attention to detail, and the ability to anticipate needs in a fast-paced, relationship-driven environment. Evening and weekend work may be required for events, meetings, and volunteer initiatives.

Requirements

  • 1-3 years of progressive administrative and office management experience.
  • Ability to complete periodic weekend work hours
  • Proficient in Microsoft Office Suite (Excel, Outlook, Word)
  • Strong organizational skills
  • Ability to manage multiple projects simultaneously
  • High level of professionalism
  • Attention to detail
  • Ability to handle sensitive information with discretion
  • Ability to build and maintain effective working relationships with faculty, staff, students, alumni, vendors, and external partners.
  • Willingness and ability to travel as needed

Nice To Haves

  • Experience with CRM systems, event platforms, or data tracking tools is a plus.

Responsibilities

  • Provide day-to-day administrative and operational support to the Alumni Association.
  • Coordinate logistics for Association meetings, events, and special convenings, including scheduling, materials preparation, and minutes.
  • Maintain governing documents, bylaws, policies, and historical records for the Alumni Association.
  • Support elections, appointments, and leadership onboarding processes.
  • Serve as a point of contact for alumni clubs, constituent unites, and volunteer leaders.
  • Assist clubs with compliance, reporting requirements, event planning, and annual goal-setting.
  • Maintain the directory of chapter leadership and volunteer contacts.
  • Support training programs for club leaders, including resource development and workshop coordination.
  • Support the planning and execution of Alumni Association events, programs, and initiatives, including virtual and in-person engagement opportunities.
  • Coordinate logistics for signature events such as Homecoming activities, Reunions, networking programs, athletics, and regional engagement.
  • Manage event registration, hospitality, volunteer coordination, and post-event data reporting.
  • Draft and distribute communications on behalf of the Alumni Association, including newsletters, announcements, event promotions, and volunteer updates.
  • Collaborate with Advancement Communications teams to ensure effective communication on behalf of the Alumni Association.
  • Manage alumni and club data within RaisersEdge and other alumni engagement platforms, ensuring accuracy and timely updates.
  • Generate reports and dashboards to track engagement metrics, volunteer involvement, and program outcomes.
  • Ensure compliance with data privacy and university guidelines.
  • Assist with processing invoices, reimbursements, and financial requests related to Alumni Association activity.
  • Support tracking of club budgets, restricted funds, and spending guidelines.
  • Represent the Department of Alumni Relations in meetings, planning sessions, and collaborative initiatives.
  • Support university-wide events involving alumni participation.
  • Provide customer service and timely responses to alumni inquiries.
  • Support strategic initiatives and special projects assigned by the Director of Alumni Relations and/or Assistant Director of the Alumni Association.
  • Perform other duties as required to advance alumni engagement goals.

Benefits

  • Comprehensive medical, dental, and vision insurance
  • Mental health support
  • PTO
  • Paid holidays
  • Flexible work arrangements
  • Competitive salary
  • 403(b) with company match
  • Ongoing training
  • Tuition reimbursement
  • Career advancement paths
  • Wellness programs
  • Commuter benefits
  • Vibrant company culture
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