Alumni Engagement Specialist

Society for Science • Washington, DC

1d • Hybrid

About The Position

The Alumni Engagement Specialist supports Society for Science’s Advancement team and serves as the day-to-day operational lead for the alumni program. The role supports the Director of Alumni Relations by coordinating events, communications, and CRM data so alumni of the Science Talent Search (STS), International Science and Engineering Fair (ISEF), and Junior Innovators Challenge (JIC)/Broadcom MASTERS remain connected and engaged. It requires strong organization, attention to detail, sound judgment, and the ability to represent the Society professionally to alumni, donors, and senior leadership. The position offers potential advancement as the alumni program grows, based on demonstrated performance and development of programmatic and relationship-management capabilities.

The position is based at Society for Science’s Washington, D.C. headquarters and follows a hybrid schedule requiring two days per week in the office. Standard hours are Monday through Friday during normal business hours, 8:30 a.m. to 5:00 p.m. Eastern, with core hours of 10:00 a.m. to 3:00 p.m. Light travel and occasional evening or weekend work are required to support major events. Employees coming into the office or attending Society events must meet the Society’s COVID-19 vaccination requirement, subject to stated religious or medical exceptions.

Requirements

• Bachelor’s degree from an accredited college or university.
• One to two years of experience in alumni relations, donor or member engagement, event planning, or a related role in a nonprofit or membership organization.
• CRM or database experience; Microsoft Dynamics is preferred, and other platforms such as Raiser's Edge or Salesforce are accepted.
• Proficiency in Microsoft Office Suite.
• Exceptional written and verbal communication skills.
• Strong attention to detail and a track record of accuracy in data entry and content production.
• Ability to manage multiple deadlines simultaneously and flag issues proactively.
• Demonstrated affinity for the mission of Society for Science.
• Ability to develop rapport with colleagues and external clients.

Nice To Haves

• Experience with database migration, data hygiene projects, or cross-departmental CRM collaboration.
• Familiarity with WordPress or other content management systems.
• Experience with email marketing or segmentation tools such as Customer Insights, or survey platforms such as Customer Voice.
• Experience moderating online communities or social media platforms such as LinkedIn.
• Experience supporting donor or alumni engagement campaigns in a nonprofit or membership organization.
• Experience drafting correspondence on behalf of senior leadership.

Responsibilities

• Support alumni engagement activities at STS, ISEF, and JIC events by coordinating logistics and providing high-touch on-site service to VIP guests and award recipients.
• Coordinate logistics for National Leadership Council (NLC) meetings, including scheduling, preparing materials, and taking minutes.
• Coordinate alumni programming logistics, including virtual reunions for Science Talent Search alumni across class years.
• Coordinate the Jon C. Graff Prize selection process, including committee outreach and scheduling.
• Participate in regular team meetings and share program updates and ideas.
• Assist with producing the alumni e-newsletter by drafting content, coordinating audience segmentation through Customer Insights, and managing email deployment with the Annual Giving team.
• Assist with drafting and producing alumni-facing marketing materials, including direct mail, email appeals, and sustainer campaign communications, using messaging direction from the Director.
• Maintain and update web content highlighting alumni achievements and routinely update alumni web pages in WordPress.
• Monitor and moderate day-to-day activity in online alumni communities, including LinkedIn, according to the team’s engagement plan.
• Draft correspondence and invitations for senior leadership review and approval, including outreach to prospective speakers, panelists, and other stakeholders.
• Research and build alumni profiles to support the Individual Giving team’s prospecting efforts.
• Maintain and update alumni records in Microsoft Dynamics and run standard reports for the team.
• Support alumni engagement campaigns designed by the Director, including photo requests, volunteer recruitment, and feedback surveys via Customer Voice.
• Collaborate with the Donor Research & Portfolio Manager and IT team to audit, clean, and improve the integrity of the 80,000+ alumni CRM database and streamline data processes.
• Identify highly engaged alumni and flag them in the CRM for the Individual Giving team according to criteria set by the Director of Alumni Relations.
• Provide regular reports to help move engaged alumni into the Society’s donor pipeline.
• Support the full range of alumni engagement activities and events, develop accurate CRM data entry and reporting practices, and progressively take on greater responsibility for event logistics, content, data integrity, and engagement planning.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level