Alumni Engagement Specialist

Society for Science•Washington, DC

3d•$61 - $69•Hybrid

About The Position

Society for Science is seeking an Alumni Engagement Specialist to support its Advancement team and day-to-day alumni program operations. The role supports the Director of Alumni Relations by coordinating events, communications, correspondence, and CRM data so that alumni of the Science Talent Search (STS), International Science and Engineering Fair (ISEF), and Junior Innovators Challenge (JIC)/Broadcom MASTERS remain connected and engaged. The position requires strong organization, attention to detail, sound judgment, and the ability to represent the Society well with alumni, donors, and senior leadership. The Specialist will work independently and collaboratively in a fast-paced environment. Strong performance and growth in programmatic and relationship-management skills may lead to advancement as the alumni program scales. The position is based at Society for Science’s Washington, D.C. headquarters and follows a hybrid schedule requiring two days per week in the office. Standard hours are Monday through Friday, 8:30 a.m. to 5:00 p.m. Eastern, with core hours from 10:00 a.m. to 3:00 p.m. Light travel and occasional evening or weekend work are required to support major events, meetings, and reunions. The salary range is $61,800–$69,400. Employees coming into the office and attending Society events are subject to the Society’s COVID-19 vaccine requirement, with exceptions available for religious or medical reasons.

Requirements

Bachelor’s degree from an accredited college or university.
One to two years of experience in alumni relations, donor or member engagement, event planning, or a related role in a nonprofit or membership organization.
CRM or database experience; Microsoft Dynamics is preferred, and other platforms such as Raiser's Edge or Salesforce are accepted.
Proficiency in Microsoft Office Suite.
Exceptional written and verbal communication skills.
Strong attention to detail and a track record of accuracy in data entry and content production.
Ability to manage multiple deadlines simultaneously and flag issues proactively.
Demonstrated affinity for Society for Science’s mission.
Ability to develop rapport with colleagues and external clients.

Nice To Haves

Experience with database migration, data hygiene projects, or cross-departmental CRM collaboration.
Familiarity with WordPress or other content management systems.
Experience with email marketing or segmentation tools, such as Customer Insights, or survey platforms, such as Customer Voice.
Experience moderating online communities or social media platforms, such as LinkedIn.
Experience supporting donor or alumni engagement campaigns in a nonprofit or membership organization.
Experience drafting correspondence on behalf of senior leadership.

Responsibilities

Support alumni engagement at STS, ISEF, and JIC events by coordinating logistics and providing high-touch, on-site service to VIP guests and award recipients.
Coordinate logistics for National Leadership Council meetings, including scheduling, preparing materials, and taking minutes.
Coordinate alumni programming, including virtual reunions for Science Talent Search alumni across class years.
Coordinate the Jon C. Graff Prize selection process, including committee outreach and scheduling.
Participate in regular team meetings and share updates and ideas to support program planning.
Assist with producing the alumni e-newsletter by drafting content, coordinating audience segmentation through Customer Insights, and managing email deployment with the Annual Giving team.
Assist with drafting and producing alumni-facing marketing materials, including direct mail, email appeals, and sustainer campaign communications, using messaging direction from the Director.
Maintain and update web content highlighting alumni achievements and routine alumni web pages in WordPress.
Monitor and moderate day-to-day activity in online alumni communities, including LinkedIn, according to the team’s engagement plan.
Draft correspondence and invitations for senior leadership review and approval, including outreach to prospective speakers, panelists, and other stakeholders.
Research and build alumni profiles to support the Individual Giving team’s prospecting efforts.
Maintain and update alumni records in Microsoft Dynamics and run standard reports to support team data needs.
Support alumni engagement campaigns designed by the Director, such as photo requests, volunteer recruitment, and feedback surveys using Customer Voice.
Collaborate with the Donor Research & Portfolio Manager and IT team to audit, clean, and improve the integrity of CRM records for the 80,000+ alumni base and streamline data processes.
Identify highly engaged alumni and flag them in the CRM for the Individual Giving team according to criteria set by the Director of Alumni Relations; provide regular reports to support movement into the donor pipeline.
Support major events and other program activities as needed; duties may change over time.