UNIQLO Alterations Specialist (Full-time) - Menlo Park

Uniqlo•Menlo Park, NJ

12d•Onsite

About The Position

UNIQLO is seeking an Alterations Specialist to join their team. This full-time position involves altering pants according to custom specifications and customer needs, utilizing knowledge of fabrics, sewing, fashion, and the marketplace. The role requires meeting sales goals, maintaining brand and operational standards, and providing excellent customer service.

Requirements

At least six (6) months prior sewing/fitting experience in an alterations or tailoring department
Maintain specified productivity guidelines.
Strong communication skills, fluency in English mandatory
Ability to calculate figures and amounts such as discounts and percentages.
Ability to stand for long periods of time, read computer terminals, push, pull, move, lift or carry objects of at least 25 pounds.
Ability to effectively maneuver around sales floor and stockroom, repetitive bending, prolonged standing, twisting, stooping, squatting, and climbing.
Full-Time Availability Requirements: Average 32 or more hours per week based on business seasonality.
Open availability on weekends (religious exemptions will be considered).
Restrictions on availability limited to two days per week.

Nice To Haves

Working knowledge of sewing machines such as lock stitch, blind stitch, and serge machines
High School Diploma or G.E.D., or 6 months retail or related experience.

Responsibilities

Sew hem of pants with industrial sewing machine
Trim excess threads using scissors.
Measure, cut and sew hems following seams, edges, or markings on pants.
Alter pants hemlines to fit individual customers.
Meet and exceed sales goals.
Maintain brand and operational standards (visual, cleanliness, etc.).
Pro-actively manage customer needs and exceed expectations by utilizing the U.N.I.Q.L.O. service standard, following the Uniqlo Fundamental Principles and saying the 6 standard phrases.
Be knowledgeable of fitting room standards and assist when needed.
Act as cashier when required by following cashier protocol.
Process shipment and ensure all merchandise is represented on the floor in full size runs.
Assist management to identify and resolve issues in the store.
Provide product and brand knowledge to customers.
Follow all company policy and procedures & notify management of any infractions.
Assist with special projects as assigned by management.

Benefits

Medical, dental, and vision coverage
401k plan - 100% match on the first 3% you contribute, 50% on the next 2% you contribute
Paid parental leave
Fertility benefits, including IVF
Life insurance
Short-term and long-term disability insurance
HSA/FSA options
Employee Assistance Program
Vacation & Personal Time Off
Sick & Wellness Time Off
30% Employee Merchandise Discount
Commuter benefits