Alterations Associate

Saks • San Francisco, FL

6d

About The Position

The Alterations Associate is part of the tailoring team, providing customer service and tailoring expertise. The role involves fitting customers and making alteration decisions, performing alterations on a wide range of garments, and contributing to an exceptional customer experience. The associate is expected to meet individual performance and productivity goals, follow company and workroom procedures, maintain a clean and safe work environment, and support store and department initiatives. Additional responsibilities may be assigned as needed.

Requirements

• At least 3 years of fitting and tailoring experience with high-end merchandise.
• Ability to fit and perform alterations on a wide range of garments.
• Ability to use standard sewing, pressing, and spotting equipment.
• Ability to use specialty machines, including double-blind, buttonhole, cover-stitch, and leather machines.
• Knowledge of the alterations industry, including fabrication and styling of luxury merchandise.

Nice To Haves

• Technical expertise in specialty skills such as leather, knits, double face, beading, fine tailoring, or buttonholes.
• High school graduate or equivalent preferred.

Responsibilities

• Model Saks Fifth Avenue customer service principles.
• Achieve and exceed individual performance and productivity goals.
• Build and maintain strong customer relationships through consistent, high-quality service.
• Follow Saks Fifth Avenue policies and procedures and alteration workroom policies and tailor procedures.
• Use tailoring expertise to make alteration decisions during customer fittings.
• Focus on providing an exceptional customer experience.
• Maintain a clean and safe work environment.
• Support company, store, and department initiatives.
• Handle additional responsibilities as needed.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) retirement plan
• Basic life insurance
• Supplemental life insurance
• Disability insurance
• Additional voluntary benefits, such as critical illness, hospital, and accident insurance
• Employee discount
• Career advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED