Alliance Communities and Virtual Events Manager

BDO USA

12h • Remote

About The Position

The BDO Alliance USA, a subsidiary of BDO USA, P.C., is a nationwide association of independently owned local and regional accounting, consulting, and service firms with similar client service goals. It is the largest association of accounting and professional services firms in the U.S. and among the industry’s largest in the world. The Alliance Communities and Virtual Events Manager is responsible for leading and coordinating, in conjunction with the Director of Client Experience, all on-line Alliance communities and virtual events.

Requirements

• Bachelor’s Degree and five (5) or more years of relevant experience in client service, community, and/or event management, required
• Experience with facilitation and group engagement leadership, required
• Experience working in virtual live environments, required
• Proficient in the use of Microsoft Office Suite, specifically Word and Excel, as well as Outlook (for scheduling), required
• Experience working with MS Teams, Webex or other virtual hosting environments, required
• Attention to detail and strong organizational skills
• Strong written and verbal communication skills
• Ability to work with all levels of executives and leaders comfortably and confidently
• Ability to work in a deadline-driven environment and handle multiple projects/tasks with attention to detail
• Ability to relate effectively to all employees
• Ability to perform various tasks simultaneously
• Ability to build strong relationships with alliance members, and BDO professionals
• Ability to work effectively in a Remote Work scenario

Nice To Haves

• Experience working in a professional services/public accounting firm, preferred

Responsibilities

• Supports the strategy and overall approach for the portfolio of Alliance Communities and virtual events (roundtables, summits, etc.) by aligning with Alliance team members and Alliance leadership
• Coordinates, tracks, and confirms virtual events, including logistics management and collaboration with subject matter hosts to ensure quality and timeliness
• Hosts and facilitates virtual events, as applicable, to encourage discussion, engagement, and information sharing
• Leads portfolio evaluation and continuous improvement efforts by assessing current offerings, recommending new programs, sunsetting outdated programs, and managing the annual roundtable survey process to improve the overall member experience
• Manages Community operations and participant support by coordinating Community information, maintaining physical and electronic documentation, connecting resources and best practices across groups, and providing responsive customer support to Alliance firms and BDO participants
• Supports program administration and cross-functional collaboration by assisting with expenses and attendee fee tracking, partnering with Alliance Operations, Alliance Digital Assets, and Alliance Learning and Development teams, supporting the Director of Client Experience, and attending and preparing for the Alliance Conference
• Other duties as required

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level