Allergy Tech / Certified Medical Assistant

Otolaryngologist South Florida•Boca Raton, FL

4d•Onsite

About The Position

Provides professional allergy testing care to patients, coordinates insurance verification, scheduling, and performs related job functions for outpatient procedures to support the efficiency and effectiveness of the medical office operations.

Requirements

High School graduate or equivalent
One year of related experience
MA Certification

Responsibilities

Performs allergy testing and document results accurately.
Orders, mixes and maintains current supply of allergen extract and immunotherapy vials in accordance with practice protocols and regulatory standards.
Complies with USP 797 Regulations.
Checks exam room equipment for functionality.
Administers allergy immunotherapy safely and monitors patients after.
Ensures emergency medications and protocols (e.g., epinephrine) are readily available and followed in case of adverse reactions.
Communicates physician instructions to patients clearly and documents appropriately.
Reviews encounter forms and lab requisitions to ensure appropriate procedures and diagnosis coding are completed for each patient.
Completes lab and ancillary documentation procedures.
Maintains appropriate medical record documentation for each patient visit.
Completes insurance verification and schedules patients for testing.
Assists with retrieval of patient information from electronic data systems or other sources as needed.
Notifies patients of physician orders when appropriate.
Receives and responds to telephone calls and, if applicable, forwards to the appropriate person.
Triages and responds to patient inquiries via phone or in person, escalating clinical questions as appropriate.
Informs patients of need/requirements, i.e. insurance cards, identification, accident information.
Notifies patients when co-payments and deductibles are required for surgery or office procedures.
Collaborates with physicians and staff to support allergy treatment plans and practice-wide workflows.
Adheres to infection control, OSHA, HIPAA, and other regulatory guidelines.
Ensures exam rooms and equipment are clean, stocked, and functioning.
Participates in inventory management, ordering supplies, and maintaining allergen storage logs.
Provides education to patients regarding allergy testing, immunotherapy process, and post-injection expectations.
Supports additional clinical or administrative departments as needed.