All Together Skatepark Lead

evo • Salt Lake City, UT

4d • $18 - $22 • Hybrid

About The Position

The All Together Skatepark Lead is responsible for assisting the park leadership with managing operations of the entire park, while helping develop part-time employees to achieve high levels of customer service and positive sales results. The Lead assists in upholding the physical representation of the ATS brand experience on a level, while contributing to store sales and operational oversight of the park. The Lead will support the store with skate camps, promotional, and community events throughout the year.

Requirements

• At least 6 months of skate retail sales experience.
• Ability to effectively multitask in a high energy, fast-paced omni-channel retail/skatepark environment
• Experience in Point of Sale System
• Be a self-starter who takes initiative and remains productive during down-time
• Enjoy working with groups with a variety of different people where the setting changes daily.
• Honest communicator who welcomes the exchange of direct feedback
• Embodies, honors, and lives our core values: The Great 8

Responsibilities

• Work directly with the park manager to oversee employee productivity, customer experience, and maintaining ATS visual merchandising standards.
• Recruit, train, and develop the park employees by providing consistent actionable feedback, timely reviews, and ongoing coaching.
• Respectfully communicate with all store staff and all other departments within ATS’s partner store, evo to build strong trusting relationships.
• Hold all frontline employees accountable to code of conduct. Provide on-the-spot coaching to staff (performance, customer service, work ethic, encouragement).
• Lead by example to reach goals and expectations set by the store leadership team.
• Assist the evo’s store leadership team to execute store sales/promotions, markdowns, transfers, and merchandising projects.
• Assist the park manager to maximize store efficiency by minimizing labor expenses with time management skills and effective decision making.
• Assist the park manager and evo store team with all opening and closing responsibilities: open/close registers to ensure accuracy (communicate to management of errors) and lead the nightly walkthroughs.
• Thoroughly learn all daily processes and required systems including NetSuite, evoPOS, and be happily available to help at registers/customers when needed.
• Exemplify customer service; set the bar/standard. Be welcoming and kind to all and be able to show up to work every day with an infectious positive energy and demeanor.
• Lead product trainings/clinics with all new hires.
• Checking in with staff during skate camp season, manage lunch schedules, and shop coverage.
• Other duties as assigned

Benefits

• 100% paid health dental and vision
• Paid vacation time, sick leave, 40 hours volunteer paid time off
• Paid parental leave for birthing & non birthing parents
• Retail quarterly bonus program, profit share program and long-term compensation program
• 401k matching
• Employee discount and access to pro deals on most the products we sell
• NGEY (New Gear Every Year): a new ski or snowboard setup to use for the season
• Bike finance program and bike stipend
• Time together outside, volunteer activities, community events, ride days and annual retreat
• Flexible work schedules, remote work for eligible roles, and dog friendly offices
• Career pathing, leadership development, network development, training and performance feedback

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed