Alignment Technician

MFA Oil Company • Olathe, KS

12d

About The Position

A Big O Alignment Technician performs mechanical duties accurately and in a timely manner in accordance with company programs, policies, and procedures. The position focuses on brake, front-end, and alignment maintenance; vehicle diagnosis and repair; customer service; and supporting the store’s service, sales, and productivity goals. The technician may also assist with training new personnel and perform other duties as assigned.

Requirements

• Be at least 18 years of age.
• Have a minimum of one year of experience as a lube, tire, or service technician.
• Be able to learn new concepts and use technical materials.
• Be able to consistently operate a computer and other office productivity machinery.
• Be able to safely operate vehicles with automatic and manual transmissions.
• Be able to exchange accurate information with customers.
• Be willing and able to work with hazardous materials.
• Be able to consistently work in outdoor weather conditions.
• Be willing and able to comply with Personal Protection Equipment (PPE) regulations.
• Have vision, hearing, speech, and the ability to detect odors.
• Be able to remain stationary, standing and/or driving, for up to nine hours per shift.
• Be able to move and position oneself to retrieve products and supplies from shelves, under counters, or inventory stacks weighing up to 75 pounds.
• Have a valid driver’s license and reliable transportation to work.
• Be available to work holidays, weekends, and after regular business hours as needed.
• Be able to speak, read, write, and understand English to communicate accurately and effectively with customers, coworkers, and supervisors.
• Meet company requirements, including successful pre-employment screenings.
• Be legally authorized to work in the United States.

Nice To Haves

• High school diploma or GED equivalent.
• Two or more years of experience in an automotive shop environment.
• Appropriate ASE certifications.
• Ability to work independently and in a team environment.
• Ability to work at a fast pace.
• Strong verbal communication skills.
• Sales abilities.
• Ability to prioritize and plan work activities using time efficiently.
• Ability to effectively manage multiple tasks and projects.
• Ability to perform detail work accurately.

Responsibilities

• Perform brake, front-end, and alignment maintenance, along with other mechanical work, in accordance with company programs, policies, and procedures.
• Maintain the orderly flow of customer service assignments to support productivity.
• Extend Big O’s Extra Care Services to all customers.
• Diagnose and repair customers’ vehicles properly and perform quality control of shop functions.
• Safely operate customer vehicles with automatic and manual transmissions, moving them to and away from service areas as needed.
• Attend weekly store meetings to review safety issues, store policies and procedures, and product information changes.
• Assist in organizing, documenting, and processing adjustments and core credits.
• Work with store management to achieve budgeted service-related quotas.
• Provide counter personnel with appropriate information about completed work for final invoicing.
• Use the company outside purchase program to support maximum profitability.
• Ensure consistent execution of the vehicle inspection program.
• Perform alignments, inspections, and other duties promptly and efficiently to help the store meet service, sales, and productivity goals.
• Assist management with orientation, training, and coaching of new personnel.
• Adhere to company and position-specific policies and procedures and perform other assigned duties.

Benefits

• Competitive wages.
• Paid time off.
• Paid company holidays.
• Eligible employees may share in company success through profit sharing and/or performance incentives.
• Medical, dental, and vision benefits.
• Employee assistance program.
• Company-paid life insurance.
• Short- and long-term disability coverage.
• 401(k) plan with company match and pre-tax and Roth options.
• Internal advancement and professional development opportunities, including on-the-job training.
• Educational expense assistance for employees pursuing education aligned with their employment within the company.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed