The Service Technician provides security alarm service to ensure all security features are in order and properly functioning and to diagnose malfunctions. This role involves testing backup batteries, keypad programming, sirens, and all security features to ensure proper functioning, as well as troubleshooting to determine areas needing repair. The technician will promptly report defective material or equipment, inaccuracies, or omissions in job information that may result in inadequate protection for customer use. They will repair security systems, alarm devices, and related equipment, and examine systems to locate problems such as loose connections or broken insulation. Additionally, the role includes demonstrating systems, explaining details such as the causes and consequences of false alarms, cleaning up debris from the alarm service work area, and providing excellent customer service that aligns with the company's mission statement.
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Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED