Alert Alarm Service Technician (Lihue)

Zeus Fire and Security•Lihue, HI

21d

About The Position

Alert Holdings Group LLC is a full-service life and safety provider serving residential and commercial customers across Oahu, Maui, the Big Island, and Kauai. The Alert Alarm Service Technician provides security alarm service to ensure security features are functioning properly and to diagnose malfunctions. The position is full-time and non-exempt, and requires working in the field about 80% of the time with consistent movement.

Requirements

High school diploma or GED.
Valid driver's license.
Safe driving record.
Must pass a background check and drug test.
Ability to work in the field 80% of the time with consistent movement.

Nice To Haves

One to two years of alarm experience and low-voltage experience; preferred but not required.

Responsibilities

Test backup batteries, keypad programming, sirens, and other security features to ensure proper functioning.
Troubleshoot systems to identify areas needing repair.
Promptly report defective materials or equipment, inaccuracies, or omissions in job information that may result in inadequate customer protection.
Repair security systems, alarm devices, and related equipment.
Examine systems to locate problems such as loose connections or broken insulation.
Demonstrate systems and explain details, including the causes and consequences of false alarms.
Clean debris from the alarm service work area.
Provide excellent customer service aligned with the company's mission statement.