Alert Alarm Service Technician (Honolulu)

Zeus Fire and Security • Honolulu, HI

7d • Onsite

About The Position

Alert Holdings Group LLC is a full-service life and safety provider serving residential and commercial customers across Oahu, Maui, the Big Island, and Kauai. The Service Technician provides security alarm service to ensure security features are functioning properly and to diagnose malfunctions. The role is full-time and non-exempt, with work performed in the field 80% of the time and consistent movement required.

Requirements

• High school diploma or GED.
• Valid driver’s license.
• Safe driving record.
• Must pass a background check and drug test.
• Ability to work in the field 80% of the time, with consistent movement.

Nice To Haves

• 1–2 years of alarm experience and low-voltage experience; preferred but not required.

Responsibilities

• Test backup batteries, keypad programming, sirens, and other security features to ensure proper functioning.
• Troubleshoot systems to determine areas needing repair.
• Promptly report defective materials or equipment, inaccuracies, or omissions in job information that may result in inadequate customer protection.
• Repair security systems, alarm devices, and related equipment.
• Examine systems to locate problems such as loose connections or broken insulation.
• Demonstrate systems and explain details such as the causes and consequences of false alarms.
• Clean debris from the alarm service work area.
• Provide excellent customer service aligned with the company’s mission statement.

Benefits

• Health, dental, and eye insurance.
• Short-term disability and life insurance.
• 401(k) savings plan.
• Paid time off.
• Training and opportunities for growth and development.
• Pet insurance.
• Compensation starts at $24+ per hour, depending on experience.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED