The Residential Install/Service Technician’s primary functions and responsibilities are that of troubleshooting, configuring, reconstructing and programming existing security and site automation solutions. This role involves servicing fire and carbon monoxide detection, networking, hosted video solutions, and access control. The technician will follow and complete required processes for wired/wireless technology and connection procedures, and test and validate system signals/communication with central monitoring to properly establish service. A key aspect of this role is being a customer service champion, demonstrating the willingness to help customers fix as well as understand the protection in their home.
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Career Level
Entry Level
Education Level
No Education Listed