Alarm Technician

Bay Alarm Company•South San Francisco, CA

10d•Onsite

About The Position

The Installer II position installs complete security systems with minimal supervision and explains installation to customers. This role performs system alterations and additions and service systems as required. Join the Bay Alarm Family! Come start or advance your career at Bay Alarm, the nation's largest independently owned security company. We prioritize internal growth for our employees and offer outstanding promotional opportunities. As a family-owned company we value work life balance. 15% of our employees have been with Bay Alarm for 15+ years! Work locally and make a difference in your community at one of our 16 branch locations across California, Arizona, and Washington. All positions support Bay Alarm in our commitment to being our best at every opportunity, providing the expertise, technology, personalized service and support to keep our customers and their valuables safe.

Requirements

1-2 years of alarm installation experience required.
Demonstrate ability to program, install, troubleshoot, and explain simple residential and commercial security systems.
Excellent written and oral communication, customer service and documentation skills.
Strong work ethic and detailed oriented.
Basic computer and smart device competence required.
High school diploma or equivalent required.
May be required to work evenings weekends and holidays as needed.
Valid driver's license and a clean driving record required.
Final applicant will need to have the ability to pass a pre-employment screening process.

Nice To Haves

Product experience with Autocall, DMP, Openeye and PDK preferred.
Basic knowledge of construction, electronic theory, and electrical wiring preferred.

Responsibilities

Install hard wired burglar alarm, CCTV, and access control systems.
Gain experience by assisting in the installation of more complex burglar alarm, fire alarm, CCTV and access control systems.
Prepare installation equipment and documentation.
Generate a positive customer experience through exceptional customer service.
Walk through system design with customer, make adjustments as needed.
Install systems in a timely manner and to company standards.
Arrive on time daily with a professional and clean uniform with appropriate work shoes.
Properly maintain and clean all work equipment and company assigned vehicle.
Provide assistance and on-the-job guidance to new team members.
Provide 24-hour on-call support as part of a rotating schedule, including weekends and holidays.
Engage in on-the-job training and pass field inspections to show proficiency in order to advance to the next level.
Complete prerequisite and continual E-Learning training courses.
Attend Bay University's product training courses & pass all assessments.
All other miscellaneous responsibilities and other duties as assigned.