Experienced Alarm Service Technician

Bay Alarm Company • Concord, CA

21d • Onsite

About The Position

Provide repair, replacement, installation, inspection, and maintenance service for all alarm systems. Establish positive contact with customers, investigate the cause of alarm malfunction, explain service to customers, and service systems in a timely manner and to company standards. Process necessary documentation, provide field direction and training to Level I Service Technicians, and perform other miscellaneous responsibilities and duties as assigned. Provide on-call service as needed.

Requirements

• 3-5 years alarm installation or service experience preferred.
• Ability to program, test, inspect, and install all major company products including FBI, DMP, ADEMCO, CCTV, and RADIONICS systems.
• Basic knowledge of construction and electrical wiring required.
• Demonstrated aptitude or ability to use hand tools is required.
• Good written, verbal, and interpersonal skills.
• Valid driver's license and a clean driving record required.
• Ability to pass a pre-employment screening process.

Nice To Haves

• Level III technician designation

Responsibilities

• Establish positive contact with customers.
• Investigate the cause of alarm malfunction.
• Explain service to customers.
• Service systems in a timely manner and to company standards.
• Process necessary documentation.
• Provide field direction and training to Level I Service Technicians.
• All other miscellaneous responsibilities and other duties as assigned.
• Provide on-call service as needed.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• 401(k) with company match
• Long term disability
• Vacation
• Sick Time
• Holidays
• Bay Alarm Days
• Paid Training
• NICET Certifications
• Alarm System Purchase Plan
• Employee Discounts
• Employee Referral Bonus Program
• Flexible Spending Account
• Employee Assistance Program (EAP)
• Education Reimbursement
• Family Scholarship Programs
• Employee Resource Groups
• Community Service Programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed