Alarm Service Technician

Pye-Barker Fire & Safety • Boise, ID

5d • Onsite

About The Position

Make a difference, protect lives, and achieve your dreams. Build your career with the industry-leading fire, life safety and security company. This role involves servicing security, fire alarm, access control systems, camera systems and related devices, including dismantling and reconstructing equipment as needed. The technician will conduct testing and inspections of systems under maintenance agreements, troubleshoot and complete necessary repairs, and make connections and adjustments as directed, testing all system components. Site surveys may be conducted upon request. The role requires keeping manuals and system documentation up to date, reporting completed work, deferred tasks, and items needing further attention or materials to management. Communication with customers regarding job status or completion is essential. The technician will also write service and status reports, submit complete and accurate paperwork in a timely manner, and accurately record travel and service times, complete timesheets, identify warranties, changes, and code issues, and provide thorough job descriptions. The ability to work independently at customer sites with minimal supervision is crucial.

Requirements

• High school diploma or equivalent required
• Minimum of 2 years’ experience servicing commercial security, fire alarm, access control and camera systems is required.
• Must have a clean driving record and reliable transportation to/from office or job site.
• Ability to operate hand and power tools safely and effectively.
• Ability to operate a fleet vehicle safely.

Nice To Haves

• technical school training is a plus
• NICET level 1 or above preferred

Responsibilities

• Service security, fire alarm, access control systems, camera systems and related devices; dismantle and/or reconstruct equipment as needed.
• Conduct testing and inspections of security and fire alarm systems under maintenance agreements.
• Troubleshoot and complete necessary repairs.
• Make connections and adjustments as directed; test the operation of all system components.
• Conduct site surveys upon request from management.
• Keep manuals and system documentation up to date.
• Report completed work, deferred tasks, and items needing further attention or materials to management.
• Communicate job status or completion with customers (installation or service).
• Write service and status reports.
• Submit complete and accurate paperwork in a timely manner, obtaining all necessary signatures.
• Accurately record travel and service times, complete timesheets, identify warranties, changes, and code issues, and provide thorough job descriptions.
• Work independently at customer sites with minimal supervision.
• Perform other duties as assigned by management.
• Adheres to the Code of Conduct, Confidentiality Agreement, and Company Safety Policy.

Benefits

• Excellent pay
• Medical, dental, vision
• Company paid life insurance
• Company paid short-term disability
• 401K with employer match
• Paid vacation and company holidays
• Training and Career Development
• Company vehicle (if job applicable)
• Immediate qualification for the ALL In Ownership Plan for all eligible full-time employees

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED