Alarm Monitor (Day Shift)

SIM&S, Inc. • North Charleston, SC

12d

About The Position

The Alarm Monitor works in a communications and alarm-monitoring role, using communications equipment and electronic alarm signal-receiving systems. The position involves dispatching and requesting medical, police, or fire department assistance as needed. An active Secret security clearance is required to apply.

The schedule is a day shift from 0600 to 1800, three 12-hour shifts per week. Candidates must meet the stated education, experience, communication, and physical capability requirements. Position-related certifications and training include background and screening checks, U.S. citizenship, and training on Electronic Security Systems (ESS), Closed Circuit Television (CCTV), and the Lenel Alarm System.

Requirements

• Possess an active Secret security clearance.
• Have a high school education or equivalent.
• Have a valid driver's license, proof of insurance, and a favorable driving history.
• Have one year of general experience demonstrating communication operations and procedures, keyboard operation, professional interaction with the public and government or law enforcement personnel, ability to understand written procedures and instructions, composure under stress, clear report writing, and clear speech.
• Have one year of specialized experience operating voice radio circuits, varied communications equipment, and personal computer equipment for data input and retrieval, and handling stressful or life-threatening situations similar to police, fire, or EMS environments.
• In lieu of the stated specialized experience, two years of education above high school may be substituted, except for the specified personal-computer equipment experience requirement.
• Meet hearing requirements: unaided or correctable thresholds of 20 dB or below in each ear at 500, 1000, and 2000 Hz, and 30 dB or below at frequencies up to 3000 Hz.
• Have monocular or binocular vision correctable to 20/20, and be able to reliably distinguish red, green, and blue.
• Have the physical dexterity to operate controls and equipment, manipulate plugs and connectors, handle office and media equipment, operate equipment within reach while sitting or standing, grasp common objects, and move around the operations area and buildings without assistance.
• Pass a favorable criminal and credit background check and drug and alcohol screening.
• Be a U.S. citizen.
• Meet any applicable National Agency Check security-clearance requirements specified by the contract.

Responsibilities

• Operate communications equipment, including telephones, radios, and other electrical or electronic alarm signal-receiving systems.
• Dispatch and request medical, police, or fire department assistance as necessary.
• Operate voice radio circuits and personal computer equipment for data input and retrieval.
• Use communication and alarm-monitoring equipment to perform the duties of a public safety telecommunicator.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED