Alarm Coordinator

Autozone • Memphis, TN

5d

About The Position

The Alarm Coordinator will be responsible for dispatching and processing alarm signals, CCTV events, building security events, and alarm-related phone traffic. This role involves maintaining and updating the alarm processing database, making necessary alarm programming changes, documenting and monitoring security events, and assisting alarm users with first-level alarm system problems such as arming, disarming, force arming, and minor malfunctions. Additionally, the coordinator will perform system backups and equipment maintenance.

Requirements

• High school diploma or equivalent (G.E.D.).
• May include specialized or vocational courses.
• One to two years general experience.

Responsibilities

• Dispatch and process alarm signals, CCTV events, building security events, and related phone traffic.
• Assist Central Station customers with alarm related issues.
• Maintain alarm processing database (Call list updates, code assignments, site information adjustments, and new account entry).
• Alarm programming and troubleshooting.
• Generating reports.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED