Aisles Online Kiosk Clerk
About The Position
At Hy-Vee, our Aisles Online program is all about making grocery shopping as easy and convenient as possible for our customers, and our Pickup Clerks are the final step in delivering on that promise. In this role, you'll be responsible for ensuring online orders are accurately gathered, properly stored, and seamlessly loaded into customers' vehicles for a fast, friendly pickup experience. Your attention to detail and commitment to service make a lasting impression on every customer you help. If you enjoy staying active, work well independently, and take pride in getting things right, we'd love to have you on our team.
Requirements
- Bring commitment to Hy-Vee's mission and a genuine passion for delivering an outstanding customer experience
- Communicate clearly and professionally with customers and store personnel in a friendly, approachable manner
- Stay organized and manage multiple tasks efficiently in a fast-paced, deadline-driven environment
- Identify problems and develop practical solutions, including making product substitutions on the fly
- Work independently and complete daily workloads with limited supervision
Nice To Haves
- High school diploma or equivalent preferred
Responsibilities
- Deliver outstanding customer service by greeting every customer warmly and assisting them with their needs throughout the store
- Gather orders and place them in storage at the proper temperature, then retrieve them promptly prior to the customer's arrival
- Ensure products maintain proper temperature throughout the entire fulfillment process
- Cart orders to and place them in the holding area for customer pickup
- Lift, carry, and load groceries into customer vehicles
- Select, scan, and bag items from all temperature zones as needed
- Tender customer orders through POS and process credit card payments
- Substitute products for customers upon request or when items are unavailable
- Answer phones and emails promptly and provide friendly, helpful service to customers
- Follow Hy-Vee's dress code, hygiene standards, and all department and company guidelines
- Pitch in with other tasks or special projects as they come up
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
