Airport Taxi

ABM•Saint Paul, MN

2d•Onsite

About The Position

This position is responsible for becoming knowledgeable of basic airport operations, including but not limited to airport taxi operations. Performs other duties as assigned. This position is assigned to five, eight-hour shifts. The days and hours of this position will include working weekends and holidays. Mandatory overtime is occasionally required. Uniforms are provided. ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Employee Benefits | Front Line Team Members. A good job for someone just entering the workforce or returning to the workforce with limited experience and education. ABM is a military and veteran friendly employer, veterans and candidates with military experience encouraged to apply. Military Occupational Specialty Code: 88M, LS, 3531, 2T1X1

Requirements

One year of customer service experience and the ability to respond to customers in a professional manner
Excellent written and verbal English communication skills; articulates information in a concise and timely manner
Clear and articulate written and oral communication skills
Willing and able to work outdoors in varying weather conditions
Basic skill level using Microsoft Word and Outlook
Able to work independently with minimal supervision
Must be able to stand, walk, sit for extended periods of time.
Available to work weekends, holidays, days, evenings, and nights

Responsibilities

Directs passengers to available taxis; occasionally assisting with luggage.
Monitors taxi lines and interacts with taxi drivers to ensure a positive customer experience.
Distributes Taxi Information Brochures.
Monitors and assist with TNC traffic
Records and prepares written taxi incident reports.
Escalates any queries and concerns from the traveling public to supervisor or team lead.
Adheres to and enforces department policies and ordinances relating to commercial vehicle operations at MSP.
Maintains working knowledge of MAC Automated Vehicle Identification Software (MAVIS).
Maintains current knowledge of the terminal campus and commercial vehicle roadway system.
Monitors commercial vehicle roadways; responds to safety concerns and reports needed repairs.