Airport Systems Support Technician- Part Time

ServiceTec•Reno, NV

5d•Onsite

About The Position

ServiceTec is seeking an Airport Systems Support Technician at Reno-Tahoe International Airport in Reno, NV. This role provides L1 technical support for mission-critical Customer Use Passenger Processing Systems that aim to reduce processing time and improve passenger satisfaction. This is a part-time, non-exempt position requiring onsite shift work.

Requirements

Independent mobility throughout work locations, and ability to move unaided from one working level to another, ability to access, unaided, all installed equipment locations, including working at height, when required
Ability to negotiate security checkpoints and screening x/ray access points without assistance. Maintain security clearance at all times
Visual acuity - ability to interpret and operate customer-owned computer screens and read/write relevant documentation, without the need for special accommodation (large print, Braille, voice assisted computer system, or dictation equipment)
Ability to carry tools, test equipment and replacement equipment (up to 50lbs), independently and unaided
Ability to drive standard vehicles without any requirement for modified controls

Responsibilities

Ensuring that all work meets or exceeds the routine performance criteria as outlined
Adhere to contractual response and fix times
Be well presented at all times in line with the Company dress code and conduct yourself in a professional manner. Telephone manner is as important as direct contact
Ensure that spares, parts and consumable stocks are used correctly, report shortages, low levels, deficiencies or extra requirements to the Operations Support Manager.
Ensure that items requiring repair are correctly documented and packed ready for transport to the repair provider without undue delay
Ensure that communication devices are working correctly and procedures for use are being adhered to.