Airport Shuttle Driver
About The Position
Fast Park & Relax is hiring a part-time Shuttle Driver to provide safe, reliable, and courteous transportation between its parking facility and the Austin airport terminal. The driver operates clean, well-maintained shuttle vehicles on established routes and schedules, assists passengers with luggage, and helps deliver a positive customer experience. The listed schedules are 10 p.m.–6 a.m. at $10.50 per hour plus tips, or 6 p.m.–1 a.m. at $10.00 per hour plus tips. The position is located at 2300 Spirit of Texas Drive near Austin-Bergstrom International Airport in Del Valle, Texas. Drivers must meet the stated age, licensing, DOT medical certification, screening, physical ability, and customer-service requirements.
Requirements
- High school diploma or GED, or an equivalent combination of education and experience.
- Valid driver's license with a current address and an acceptable driving record.
- Must be at least 21 years old.
- Must be able to obtain a DOT Medical Examiner's Certificate.
- Experience working with diverse populations and providing excellent customer service.
- Proven ability to maintain a safe driving record and follow safety regulations.
- Excellent driving skills and a strong understanding of defensive driving techniques.
- Thorough knowledge of traffic laws and regulations.
- Ability to navigate efficiently in varying traffic conditions.
- Strong communication and interpersonal skills for interacting with passengers, dispatchers, and other staff.
- Ability to maintain a professional demeanor and provide courteous customer service.
- Ability to work independently and manage time effectively.
- Ability to handle stressful situations calmly and professionally.
- Ability to perform basic vehicle maintenance checks and report mechanical issues.
- Ability to maintain accurate records and logs.
- Ability to lift and move up to 75 pounds.
- Ability to climb, balance, stoop, kneel, crouch, or crawl as needed.
- Ability to assist passengers with luggage or other belongings.
- Ability to maintain a clean and organized vehicle.
- Ability to understand and follow written and verbal instructions.
- Ability to communicate effectively in spoken and written English.
- Ability to pass a background check and drug screening.
Nice To Haves
- Experience performing pre-trip and post-trip vehicle inspections.
Responsibilities
- Safely operate a shuttle bus in compliance with traffic laws and DOT regulations.
- Transport passengers to and from designated locations using established routes and schedules.
- Maintain accurate trip counts and required documentation.
- Perform pre-trip and post-trip vehicle inspections and report issues.
- Keep the shuttle interior and exterior clean and orderly.
- Provide excellent customer service and answer passenger questions courteously.
- Assist passengers with luggage and belongings.
- Communicate effectively with dispatchers, guest ambassadors, and team members.
- Follow company policies, safety procedures, and customer-service standards.
- Maintain a clean driving record.
- Participate in required DOT and company training.
- Report accidents or incidents immediately.
- Maintain a professional appearance.
- Perform other duties as assigned.
Benefits
- Competitive hourly wage
- Cash and non-cash tips
- Well-maintained company vehicles
- Medical insurance (PPO or HDHP)
- Dental insurance
- Vision insurance
- Health Savings Account (HSA)
- Basic and supplemental life and AD&D insurance
- Disability insurance
- Employee Assistance Program (EAP)
- 401(k) with company match
- Paid time off, including sick time, vacation, and holidays
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What This Job Offers
Job Type
Part-time
Education Level
High school or GED
