Airport Security Operations Manager

GardaWorldEdmonton, AB
CA$82,000 - CA$87,000Onsite

About The Position

We are seeking an experienced Airport Security Operations Manager to lead and oversee all airport security contract services, ensuring operational excellence, regulatory compliance, and exceptional client service. This leadership role is responsible for the day-to-day management of Airport Security, Security Operations Control Centre (SOCC), Pass Control Office, Quality Assurance, and Training programs while supporting staff, stakeholders, and airport authorities in a dynamic 24/7 environment.

Requirements

  • Candidates must be legally authorized to work in Canada and able to provide proof of eligibility upon hire.
  • 5–10 years of progressive security management experience.
  • 3–5 years leading large operational teams.
  • Knowledge of Transport Canada regulations, CASR, ASM, emergency response, and threat/risk assessment.
  • Valid driver's licence and ability to obtain airport security clearances.

Nice To Haves

  • Bachelor's degree in Business, Aviation, Security Management, Criminal Justice, or related field preferred.
  • Airport, aviation, or critical infrastructure security experience preferred.
  • Experience managing unionized workforces is an asset.

Responsibilities

  • Oversee all airport security operations and contract services.
  • Ensure compliance with Transport Canada regulations, airport security requirements, and client expectations.
  • Lead managers, supervisors, and frontline staff across multiple departments.
  • Develop and maintain Post Orders, Standard Operating Procedures, training materials, and operational documentation.
  • Coordinate staffing, scheduling, payroll review, and workforce deployment.
  • Support recruitment, onboarding, training, employee development, and performance management.
  • Manage labour relations matters, including union concerns and employee engagement.
  • Monitor operational budgets, performance metrics, and service delivery standards.
  • Act as a liaison between airport stakeholders, management, employees, and clients.
  • Lead health, safety, risk management, and incident investigations.

Benefits

  • Competitive annual salary $82,000-$87,000 and benefits package
  • RRSP matching program after one year of employment to support your long-term financial goals.
  • Professional growth and leadership development opportunities.
  • Opportunity to drive innovation, continuous improvement, and operational excellence.
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