Airport Operations Duty Manager (Delegated) - Oahu
About The Position
This position serves as the Airport Services Manager for immediate operations during an assigned shift, coordinating activities of over 20 in-house and contract services at Daniel K. Inouye International Airport, Dillingham Airfield, Kalaeloa Airport, and other State airports on Oahu. The Airport Services Manager ensures safe and continuous 24/7 airport services and activities in compliance with federal, state, and county laws, rules, regulations, and program policies. While on duty, this position is the manager in charge of immediate operational crisis response. The position directs and controls operational security, maintenance, custodial, ramp control, intra-terminal transportation, ground transportation, airport medical, general aviation, air cargo, airline, airport tenants, users, and airport retail services functions. It involves making immediate, time-sensitive decisions and taking immediate action on critical operational, life and safety, and customer service issues, while effectively communicating with emergency response teams and upper management. When time permits, the role involves developing and executing complex operational plans with government agencies, tenants, users, contractors, media, and emergency response units. The position also initiates, investigates, and recommends operational improvements related to operations, maintenance, customer service, and labor relations.
Requirements
- Graduation from an accredited four (4) year college or university with a bachelor's degree.
- Four and one-half (4-1/2) years of professional experience which included responsibility for the operation and/or maintenance of an air transportation facility or program in servicing regularly scheduled commercial/military aircraft and facilities for aircraft maintenance, air freight accommodation, passenger accommodation, commercial tenants, etc.
- The work must have involved overseeing and coordinating various airport, aviation, and/or air transportation activities required for the provision of services; and dealing with the public.
- The work also must have demonstrated knowledge and understanding of federal, State and county laws, rules and regulations pertaining to aviation operations and facility maintenance, and aviation security and safety practices.
- Applicants must possess supervisory aptitude.
- A valid driver's license is required at the time of appointment.
- Must undergo a pre-employment fingerprint-based criminal history record check and be found free of disqualifying convictions within the preceding ten years to obtain SIDA clearance.
- Must be a citizen, national, or permanent resident alien of the United States, or eligible under federal law for unrestricted employment in the United States.
Responsibilities
- Serve as the Airport Services Manager for immediate operations during an assigned shift.
- Coordinate activities of more than 20 in-house and contract services at State airports on Oahu.
- Ensure the provision of safe and continuous 24/7 airport services and activities in compliance with various federal, state and county laws, rules, regulations and program policies, procedures and standard.
- Act as the manager in charge of immediate operational crisis response during assigned shifts.
- Direct and control operational security, maintenance, custodial, ramp control, intra-terminal transportation, ground transportation, airport medical, general aviation, air cargo, airline, airport tenants, users and airport retail services functions.
- Make immediate, time sensitive decisions and take immediate action in highly critical operational, life and safety and customer service issues.
- Effectively communicate with emergency response teams and upper management.
- Develop and execute complex operational plans with government agencies, tenant, users, contractors, media and emergency response units (time permitting).
- Initiate, investigate and recommend operational improvements related to operations, maintenance, customer service and labor relations.
Benefits
- State of Hawaii complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
