Airport Operations & Client Services Representative
About The Position
The West Coast Fishing Club operates two luxury saltwater fishing lodges in Haida Gwaii, delivering unparalleled fishing experiences alongside five-star accommodations set against the rugged beauty of British Columbia’s West Coast. Our commitment to excellence, attention to detail, and passion for hospitality have earned us a reputation as a world-class destination for anglers and outdoor enthusiasts alike. At The West Coast Fishing Club, we foster a strong sense of team camaraderie while offering some of the best opportunities in the industry. From competitive wages to quality uniforms and a supportive, team-driven environment, we take pride in creating a workplace that reflects the same standard of excellence we deliver to our guests. We are seeking a detail-oriented individual to join our Richmond Head Office team. This role supports seamless guest travel experiences, manages key administrative functions, and provides front-office coordination. The ideal candidate is organized, proactive, and confident managing multiple priorities while delivering a high level of service. This is a seasonal position based in Richmond, British Columbia, with employment running from mid-May through mid-September.
Requirements
- Previous experience in customer service, preferably within hospitality or tourism
- Comfortable with frequent air travel
- Strong organizational and communication skills
- Ability to manage time effectively and prioritize tasks
- Detail-oriented with a proactive, solutions-focused approach
- Adaptable and comfortable in a dynamic work environment
Responsibilities
- Travel periodically with guests to and from Haida Gwaii (same-day return), assisting with logistics and on-site guest support
- Collaborate with internal teams to coordinate flight manifests and travel documentation
- Prepare and organize guest materials, including luggage tags and fishing licences
- Maintain a high level of organization, professionalism, and attentiveness in all interactions
Benefits
- Competitive salary, commensurate with experience
- Seasonal schedule requiring availability on Wednesdays, Thursdays, Fridays, and Sundays
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What This Job Offers
Career Level
Mid Level
Education Level
No Education Listed
