Airport Lounge Attendant

Hyde Park HospitalityBoston, MA
$0 - $20Onsite

About The Position

The Club is located alongside various shops and restaurants. It is a fast-paced, fun work environment that is growing in style and amenities. The Club is looking for a Full-Time Lounge Attendant with flexible availability to work weekdays, holidays and opening and closing scheduled shifts. Weekend availability is required. Shifts are subject to change, based on business needs.

Requirements

  • Ability to successfully pass airport authority security background check.
  • Related background in customer service or restaurant/bar service.
  • Must be at least 18 or 21 years of age as applicable by law.
  • Must be able to handle multiple tasks and possess verbal communication skills necessary to communicate with customers, passengers, and co-workers.
  • Able to work rotating shifts including weekends (i.e. Friday, Saturday and Sunday), holidays and days off.
  • Ability to read, write, speak and understand the English language.
  • Ability to cooperate with peers, customers, and supervisors of diverse nature who may hold divergent views
  • Pass and maintain all necessary licenses and certifications including, but not limited to, local health department food handler certification
  • Must be able to stand during entire scheduled shift.
  • Ability to handle the stress of a fast-paced work shift up to ten (10) hours
  • Ability to read and interpret basic documents, and comply with all company policies and procedures
  • Ability to effectively present information in one-on-one and group settings to passengers, customers and other team members of the Company
  • Ability to add, subtract, multiply and divide using whole numbers
  • Ability to make change when making a cash transaction on Point-of-Sale machine
  • Ability to interpret instructions furnished in written, oral, diagram, or schedule form
  • Ability to bend, climb up/down, crouch, hear, kneel, reach, speak, stand, turn, twist, walk
  • Must be able to lift 40 pounds, 40 inches high without the aid of another person
  • Must be able to push and/or pull 120 pounds with the assistance of a wheeled cart
  • Ability to perform tasks safely and according to established procedures to prevent personal injury, injury to others and avoid damage to the environment, facilities, and equipment
  • Ability to follow all lawful safety, health and liquor rules and regulations
  • Personal appearance and grooming that will present a favorable corporate and customer image
  • Must be able to pass and obtain security background check and clearance to work in airport environment
  • Report to work on a regular and timely basis

Nice To Haves

  • High school diploma or GED is preferred.

Responsibilities

  • Maintains a neat work environment, kitchen and passenger seating area including picking up trash, washing dirty dishes, restocking and arranging buffet and food offerings, magazines and newspapers in an orderly fashion, etc.
  • Restocks food and beverage offerings including; chaffing dishes, crock pots, trays, snacks, coffee, cups, glasses, ice, etc. in all service areas
  • Completes any paperwork related to daily inventory / orders
  • Meets customer and passenger needs through courteous customer service skills via clubroom/bar environment
  • Maintains current city and state approved badged and permits, as applicable
  • Adheres to all local and state health department and other state agency regulations
  • Ability to function in the duties of a Customer Service Assistant if necessary

Benefits

  • Medical Insurance (Health, Dental, Vision)
  • Monthly Commute Stipend
  • Disability Insurance
  • Vacation and PTO
  • 401K Plan with generous Company Matching
  • Employee Assistance Program (EAP)
  • Employee Corporate Discounts for nationally recognized products and services (childcare, electronics, entertainment, hotels, home, groceries, restaurants, auto, travel, and pets)
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