Airport Lounge Attendant (Part-Time)

Hyde Park Hospitality • Buffalo, NY

1d • Onsite

About The Position

The Club is a fast-paced, fun work environment located within the Buffalo Niagara International Airport, offering a growing style and amenities. The Club is looking for a Part-Time Floor Attendant/Server with flexible availability to work weekdays, weekends, and morning scheduled shifts. Shifts are subject to change based on business needs, and weekend availability is required. This role involves performing a full range of food preparation, cleaning, and customer service for the Lounge.

Requirements

• Ability to successfully pass airport authority security background check.
• Related background in customer service or restaurant/bar service.
• Must be at least 18 or 21 years of age as applicable by law.
• Must be able to handle multiple tasks and possess verbal communication skills necessary to communicate with customers, passengers, and co-workers.
• Able to work rotating shifts including weekends (i.e. Friday, Saturday and Sunday), holidays and days off.
• Ability to read, write, speak and understand the English language.
• Ability to cooperate with peers, customers, and supervisors of diverse nature who may hold divergent views.
• Pass and maintain all necessary licenses and certifications including, but not limited to, local health department food handler certification.
• Must be able to stand during entire scheduled shift.
• Ability to handle the stress of a fast-paced work shift up to ten (10) hours.
• Ability to read and interpret basic documents, and comply with all company policies and procedures.
• Ability to effectively present information in one-on-one and group settings to passengers, customers and other team members of the Company.
• Ability to add, subtract, multiply and divide using whole numbers.
• Ability to make change when making a cash transaction on Point-of-Sale machine.
• Ability to interpret instructions furnished in written, oral, diagram, or schedule form.
• Ability to bend, climb up/down, crouch, hear, kneel, reach, speak, stand, turn, twist, walk.
• Must be able to lift 40 pounds, 40 inches high without the aid of another person.
• Must be able to push and/or pull 120 pounds with the assistance of a wheeled cart.
• Ability to perform tasks safely and according to established procedures to prevent personal injury, injury to others and avoid damage to the environment, facilities, and equipment.
• Ability to follow all lawful safety, health and liquor rules and regulations.
• Personal appearance and grooming that will present a favorable corporate and customer image.
• Must be able to pass and obtain security background check and clearance to work in airport environment.
• Report to work on a regular and timely basis.

Nice To Haves

• High school diploma or GED is preferred.

Responsibilities

• Maintains a neat work environment, kitchen and passenger seating area including picking up trash, washing dirty dishes, restocking and arranging buffet and food offerings, magazines and newspapers in an orderly fashion.
• Restocks food and beverage offerings including; chaffing dishes, crock pots, trays, snacks, coffee, cups, glasses, ice, etc. in all service areas.
• Completes any paperwork related to daily inventory / orders.
• Meets customer and passenger needs through courteous customer service skills via clubroom/bar environment.
• Maintains current city and state approved badged and permits, as applicable.
• Adheres to all local and state health department and other state agency regulations.
• Ability to function in the duties of a Customer Service Assistant if necessary.

Benefits

• Sign-on bonus ($200)
• Airport badging fees covered
• Employee parking pass
• Vacation and PTO
• Employee Assistance Program (EAP)
• Employee Corporate Discounts for nationally recognized products and services (childcare, electronics, entertainment, hotels, home, groceries, restaurants, auto, travel, and pets)

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED