Airport EVS Supervisor

Clark County Department of Aviation•Harry Reid International Airport - Las Vegas, NV

2d•Onsite

About The Position

The Clark County Department of Aviation (DOA) is seeking qualified candidates to apply for the Airport EVS Supervisor position. This position creates a welcoming and comfortable environment for guests by ensuring that the airport and common areas are clean, comfortable, and well maintained to produce the highest quality of cleanliness in all areas following established procedures to include planning, assigning, training, and reviewing the work of Airport EVS Attendants, Airport Senior EVS Attendants, community service workers, and/or service contractors on an assigned shift. The ideal candidate is a proactive leader who is committed to supporting employees and providing an exceptional experience for airport guests. Additionally, the ideal candidate will embody the DOA's values of collaboration, innovation and excellence by working alongside their team and maintaining the highest standards of cleanliness and service. THIS RECRUITMENT IS LIMITED TO THE FIRST 250 APPLICATIONS RECEIVED AND WILL CLOSE WITHOUT NOTICE ONCE THAT NUMBER IS REACHED. This examination will establish an Open Competitive Eligibility List to fill current and/or future vacancies that may occur within the next six (6) months or may be extended as needed by Employee Services. Employee Services reserves the right to call only the most qualified applicants to the selection process.

Requirements

Equivalent to graduation from high school AND three (3) years of full-time EVS, custodial or housekeeping services experience, which includes at least one (1) year of lead or supervisory experience.
Two (2) years of full-time experience as an Airport Senior EVS Attendant may be considered for the required one (1) year of lead or supervisory experience.
Must possess a valid Nevada Class C driver's license at time of appointment.
Must pass the airport's Badging Security Class with a ramp designation upon initial appointment and complete a Clark County Defensive Driving Class during probationary/qualifying period.
Employment is contingent upon the results of a physical examination performed by our examining physician.
Employment is contingent upon the results of a pre-employment drug examination.
Permanent employees must maintain a principal place of residency within the boundaries of Clark County and provide proof of compliance with Nevada motor vehicle registration and drivers' license laws within 90 days of employment.
Candidates must be legally authorized to work in the United States.
Employment with the Department of Aviation is contingent upon completion of an education/experience background investigation, a fingerprint-based criminal history record check processed by the FBI, and upon the ability to be granted and maintain a security badge as mandated by the Transportation Security Administration.
Mobility to perform custodial and related work, including operating hand and power equipment; stamina to stand and walk for extended periods of time; strength to lift and maneuver materials and equipment weighing up to 70 pounds with proper equipment; vision to read printed materials; and hearing and speech to communicate in person or over the telephone.

Nice To Haves

May be asked to use technology in the day-to-day job functions, including the use of department issued cell phones, radios or other computer equipment.

Responsibilities

Projects a positive image while communicating with guests and team members with various socioeconomic, cultural, and ethnic backgrounds, in a friendly manner, answers questions, and provides standard information; directs guests to department’s Guest Services team when unable to accurately address guest’s needs.
Actively coaches, mentors and develops employees.
Plans, schedules, supervises through a subordinate lead level, and assigns the work of EVS Attendants and Senior EVS Attendants during an assigned shift and at assigned multiple facilities or locations, sets priorities, and follows-up to ensure completion and quality of assigned work.
Trains, provides for the training of staff and development of work procedures.
Recommends selection, writes and administers performance appraisals and discipline, and handles other personnel matters.
Provides contract service oversight and support; coordinates purchasing activities; reviews requests for payment, ensures that work was performed and/or materials delivered and processes invoices.
Maintains accurate records and files of purchase requisitions, bid documentation, and related materials.
Troubleshoots problems, resolves employee or public complaints and provides technical assistance to staff as required.
Conducts regular and routine quality inspections.
Inspects cleaning equipment and ensures that it is ready for use; performs minor adjustments and preventive maintenance or reports the need for replacement or repair.
Ensures that staff follows safe working procedures, including using the proper safety equipment.
Supervises and assists in special clean-up or projects occurring during the assigned shift.
Assists team with day-to-day operations if needed, to include sweeping, mopping and dust mopping hard floors, scrubbing, vacuuming, shampooing, extracting, and performing minor repairs to carpets including, polishing, recoating flooring as well as performing carpet extraction.
Reports the need for maintenance or repair of facilities to the appropriate supervisor.
Corrects or reports any fire or safety hazards and places barriers in public areas.
Requisitions required material and supplies; may pick up and deliver supplies to crew as required.
Follows label instructions to mix and dilute cleansers, disinfectants and stripping agents to ensure proper strength for use.
Reports unauthorized persons and other security problems.
Promptly reports lost items, which may include high-value items, to the Lost & Found office and/or Terminal Operations Coordinators.
Attends customer contact trainings.
May assist in guest line queuing during high passenger volume periods and movement of guests’ luggage during irregular airport operations.
May assist during planned and unplanned fire/life safety system outages; responsible for door and fire watch to ensure facility security on assigned shift.
May be asked to use technology in the day-to-day job functions, including the use of department issued cell phones, radios or other computer equipment.
Contributes to the efficiency and effectiveness of the unit's service to its customers by offering suggestions and directing or participating as an active member of a work team.
Maintains accurate records of work performed, employee timesheets, work orders and other documentation.
Uses standard office equipment; may drive a motor vehicle to various work sites or obtain materials and supplies.