Airlines Pre-Sales Sales Engineer - Offer Domain (Revenue Management & Dynamic Pricing focus)

Amadeus North America•Dallas, TX

About The Position

The Sales Engineer – Offer Domain (Revenue Management & Dynamic Pricing Focus) is a technical domain expert responsible for leading pre-sales solution engineering activities for Amadeus Offer domain solutions across airline customers and prospects, with a primary focus on Revenue Management and Dynamic Pricing capabilities. The role contributes to Airlines commercial transformation initiatives spanning pricing optimization, offer optimization, modern retailing and revenue performance improvement. The Sales Engineer is expected to develop expertise across adjacent Offer domain capabilities over time, adapting to portfolio evolution and business priorities. The role combines deep airline commercial expertise with strong technical capabilities to translate customer requirements into solution architectures, demonstrate how Amadeus solutions work in real environments, and ensure technical feasibility and differentiation. The Sales Engineer leads technical discovery, solution design, demonstrations and bid/RFP management for complex airline revenue optimization initiatives. Operating as part of the Airlines pre-sales team, the Sales Engineer partners with Sales & Account Executives and Solution Consultants to deliver technically sound, customer-centric solution proposals. The role plays a critical part in leading technical scoping and solution proposal activities, owning the technical response to RFPs and bids, and demonstrating the differentiated value of Amadeus solutions. In addition, the Sales Engineer contributes to pipeline creation and opportunity identification within the assigned domains. The Sales Engineer is a senior individual contributor, providing technical leadership across opportunities and contributing to regional presales excellence. Success in this role is measured by ACV impact, quality of solutioning and contribution to winning strategic deals.

Requirements

Deep domain and industry knowledge
Strong technical capabilities
Experience in leading pre-sales solution engineering activities
Experience with Amadeus Offer domain solutions
Primary focus on Revenue Management and Dynamic Pricing capabilities
Experience contributing to Airlines commercial transformation initiatives spanning pricing optimization, offer optimization, modern retailing and revenue performance improvement
Ability to develop expertise across adjacent Offer domain capabilities over time
Ability to translate customer requirements into solution architectures
Ability to demonstrate how Amadeus solutions work in real environments
Ability to ensure technical feasibility and differentiation
Experience leading technical discovery, solution design, demonstrations and bid/RFP management for complex airline revenue optimization initiatives
Experience operating as part of a pre-sales team
Experience partnering with Sales & Account Executives and Solution Consultants
Experience delivering technically sound, customer-centric solution proposals
Experience in leading technical scoping and solution proposal activities
Experience owning the technical response to RFPs and bids
Experience demonstrating differentiated value of Amadeus solutions
Experience contributing to pipeline creation and opportunity identification
Senior individual contributor role experience
Experience providing technical leadership across opportunities
Experience contributing to regional presales excellence
Understanding of airline Offer domain transformation trends including modern retailing, dynamic offer creation and commercial optimization strategies
Understanding of airline revenue management flows and processes
Understanding of pricing strategy and demand forecasting models
Understanding of airline IT ecosystems
Ability to analyze market trends and competitive landscape
Ability to manage the formalization of functional requirements
Ability to initiate the change proposal process
Ability to ensure timely input for sizing
Ability to contribute to the creation of commercial proposals
Ability to conduct and lead technical discovery workshops with customers
Ability to understand airline systems, architecture and operational constraints
Ability to analyze customer processes and identify solution (product and service) gaps and opportunities
Ability to support qualification and shaping of opportunities
Ability to engage with stakeholders such as Revenue Management leadership, Pricing and commercial strategy teams, Commercial analytics teams, and Airline IT architecture teams
Ability to analyze existing airline systems and processes
Ability to support airlines in defining target-state Offer domain strategies and commercial transformation roadmaps
Ability to lead functional and technical scoping workshops
Ability to define the functional and technical scope of proposed solutions
Ability to gather detailed business and system requirements
Ability to map out all interfaces (internal and external)
Ability to document, validate, and use findings for solution design, effort estimation and project planning
Ability to recommend solutions that optimize value
Ability to coordinate with product, delivery, R&D and Competency Centers
Ability to design and validate comprehensive solutions
Ability to align on technical feasibility, delivery timelines and resource availability
Ability to gather input on product capabilities and roadmaps
Ability to consolidate all elements into a cohesive, customer-ready proposal
Ability to support the preparation and delivery of final proposal presentation
Ability to coordinate the approval process
Ability to produce high-level plans and presentations on migration and implementation activity
Ability to produce and deliver customized solution-related presentations including product demonstrations
Ability to present unique selling points and value proposition
Ability to create and validate proof of concepts
Ability to demonstrate capabilities such as Demand forecasting / Revenue optimization, Inventory optimization, Dynamic and Continuous pricing, Commercial optimization, Revenue uplift through pricing and offer optimization, Modern airline retailing capabilities
Ability to translate technical capabilities into clear airline business value
Ability to drive regional business development initiatives
Ability to proactively identify and qualify customer opportunities
Ability to lead customer presentations
Ability to monitor and report on opportunity pipeline
Ability to contribute to Amadeus solution strategy and portfolio evolution
Ability to analyze solution offerings of competitors
Ability to orchestrate decision making among the commercial team
Ability to liaise with PMM and PM to represent regions
Ability to ensure alignment between the proposed solution and customer requirements during negotiations
Ability to contribute to the preparation of commercial proposals
Ability to clarify technical or functional aspects of the product / solution during negotiation discussions
Ability to review and validate the accuracy of deliverables
Ability to communicate clearly and effectively with Customer Lifecycle stakeholders
Ability to continuously self-develop hard and soft skillset, Amadeus product knowledge and attend relevant trainings
Ability to create specific Pre-Sales materials for own domain
Ability to act as a trusted advisor to peers and junior team members
Ability to drive a culture of collaboration
Ability to share customer feedback, market trends and regional business priorities

Nice To Haves

Expertise across adjacent Offer domain capabilities over time
Experience with Amadeus Offer domain solutions
Experience with Group Revenue Manager
Experience with commercial optimization solutions within the airline Offer domain
Experience with modern retailing, dynamic offer creation and commercial optimization strategies
Experience with airline revenue management flows and processes
Experience with pricing strategy and demand forecasting models
Experience with airline IT ecosystems
Experience with market trends and competitive landscape analysis
Experience with functional requirements formalization
Experience with change proposal process initiation
Experience with sizing input
Experience with commercial proposal creation
Experience with technical discovery workshops
Experience with airline systems, architecture and operational constraints analysis
Experience with customer process analysis
Experience with solution (product and service) gap identification
Experience with opportunity shaping
Experience engaging with Revenue Management leadership, Pricing and commercial strategy teams, Commercial analytics teams, and Airline IT architecture teams
Experience with target-state Offer domain strategies and commercial transformation roadmaps definition
Experience with functional and technical scoping workshops
Experience with solution scope definition
Experience with business and system requirements gathering
Experience with interface mapping
Experience with solution design, effort estimation and project planning
Experience with coordinating with product, delivery, R&D and Competency Centers
Experience with solution design and validation
Experience with technical feasibility, delivery timelines and resource availability alignment
Experience with product capabilities and roadmaps input
Experience with integration and scalability considerations
Experience with proposal consolidation
Experience with proposal presentation preparation and delivery
Experience with approval process coordination
Experience with high-level plans and presentations on migration and implementation activity
Experience with customized solution presentations and product demonstrations
Experience with proof of concepts creation and validation
Experience with demonstrating capabilities such as Demand forecasting / Revenue optimization, Inventory optimization, Dynamic and Continuous pricing, Commercial optimization, Revenue uplift through pricing and offer optimization, Modern airline retailing capabilities
Experience with regional business development initiatives
Experience with opportunity identification and qualification
Experience with customer presentations
Experience with opportunity pipeline monitoring and reporting
Experience feeding market & customer solutions requirements to Product Marketing Manager
Experience consolidating inputs from Solution Consultants
Experience analyzing solution offerings of competitors
Experience orchestrating decision making among the commercial team
Experience liaising with PMM and PM
Experience ensuring alignment between proposed solution and customer requirements
Experience contributing to commercial proposals
Experience clarifying technical or functional aspects during negotiation discussions
Experience reviewing and validating deliverables
Experience communicating with Customer Lifecycle stakeholders
Experience creating specific Pre-Sales materials
Experience guiding, coaching, and providing constructive feedback to peers and junior team members
Experience documenting key learnings, facilitating knowledge exchange sessions, and promoting cross-functional insights
Experience contributing to Offer domain go-to-market evolution

Responsibilities

Lead technical scoping and solution proposal activities
Own the technical response to RFPs and bids
Demonstrate differentiated value of Amadeus solutions
Contribute to pipeline creation and opportunity identification within the assigned domains
Provide technical leadership across opportunities and contribute to regional presales excellence
Develop and maintain strong expertise across airline Offer domain solutions including: Inventory & Availability / Inventory Control, Revenue Management, Dynamic Pricing / Continuous Pricing, Offer Optimization and retailing capabilities, Group Revenue Manager, Commercial optimization solutions within the airline Offer domain
Understand airline Offer domain transformation trends including modern retailing, dynamic offer creation and commercial optimization strategies
Maintain strong understanding of airline revenue management flows and processes, pricing strategy and demand forecasting models, and airline IT ecosystems
Analyze market trends and competitive landscape to support positioning
Provide domain expertise to support engagement strategy and solution positioning
Manage the formalization of functional requirements, initiate the change proposal process, ensure timely input for sizing, and contribute to the creation of commercial proposals
Conduct and lead technical discovery workshops with customers to help identify needs and opportunities
Understand airline systems, architecture and operational constraints
Analyze customer processes and identify solution (product and service) gaps and opportunities and suggest potential improvements
Support qualification and shaping of opportunities
Engage with stakeholders such as Revenue Management leadership, Pricing and commercial strategy teams, Commercial analytics teams, and Airline IT architecture teams to understand business strategy, requirements, and challenges, and support the proposal of appropriate solutions
Analyze existing airline systems and processes to determine how Amadeus solutions can address customer needs
Support airlines in defining target-state Offer domain strategies and commercial transformation roadmaps
Lead functional and technical scoping workshops to identify and document all gaps and interfaces
Define the functional and technical scope of proposed solutions
Gather detailed business and system requirements, identifying gaps between current capabilities and customer needs, mapping out all interfaces (internal and external) to be developed and / or integrated
Ensure all findings are clearly documented, validated with relevant teams and used as a foundation for solution design, effort estimation and project planning
Minimize functional and technical gaps throughout the sales engagement
Recommend solutions that optimize value for both the customer and Amadeus
Coordinate with product, delivery, R&D and Competency Centers across the Offer domain to define scalable and technically feasible solutions
Collaborate with stakeholders to design and validate comprehensive solutions that meet customer requirements
Align on technical feasibility, delivery timelines and resource availability
Gather input on product capabilities and roadmaps, ensuring integration and scalability considerations are addressed
Consolidate all elements into a cohesive, customer-ready proposal
Support the preparation and delivery of final proposal presentation, ensuring it reflects both strategic value and operational readiness
Coordinate the approval process ensuring sign-off of customer and Amadeus internal stakeholder groups
Produce high-level plans and provide high-level presentations on migration and implementation activity
Produce and deliver customized solution-related presentations including product demonstrations, translating software features into benefits for solving customer business problems in order to maximize the customer's perception of solution value
Present unique selling points and value proposition
Collaborate with implementation and delivery teams to produce high level plans on migration and implementation activity
Create and validate proof of concepts with customer and prospects
Demonstrate capabilities such as Demand forecasting / Revenue optimization, Inventory optimization, Dynamic and Continuous pricing, Commercial optimization, Revenue uplift through pricing and offer optimization, Modern airline retailing capabilities
Translate technical capabilities into clear airline business value
Drive regional business development initiatives for Revenue Management and Dynamic Pricing
Proactively identify and qualify customer opportunities and ensure timely handover to Sales & Account Executives
Lead customer presentations, articulating technical capabilities and business value
Monitor and report on opportunity pipeline within own domain
Contribute to Amadeus solution strategy and portfolio evolution by feeding market & customer solutions requirements to Product Marketing Manager, consolidating inputs from Solution Consultants to provide regional view
Analyze solution offerings of competitors and inform Product Management and IT Marketing accordingly
Orchestrate decision making among the commercial team (SAE, SC, CSM) on the priority requirement list at regional level
Liaise with PMM and PM to represent regions in the communication and arbitration of regional priorities
Ensure alignment between the proposed solution and customer requirements during commercial and contractual negotiations
Contribute to the preparation of commercial proposals, ensuring alignment with customer requirements and internal standards
Clarify technical or functional aspects of the product / solution during negotiation discussions
Review and validate the accuracy of deliverables, flagging any potential risks or feasibility concerns related to the proposed solution or service levels
Communicate clearly and effectively with Customer Lifecycle stakeholders addressing customer needs, requirements and solution design
Continuously self-develop hard and soft skillset, Amadeus product knowledge and attend relevant trainings
Create specific Pre-Sales materials for own domain (e.g. discovery questions)
Act as a trusted advisor to peers and junior team members, offering guidance, coaching, and constructive feedback to support their professional growth
Drive a culture of collaboration by documenting key learnings, facilitating knowledge exchange sessions, and promoting cross-functional insights
Contribute to Offer domain go-to-market evolution by sharing customer feedback, market trends and regional business priorities