PT Airline Ramp Agent, TLH

TREGO DUGAN AVIATION OF GRAND ISLAND INC•Tallahassee, FL
•Onsite

About The Position

The Ramp Service Agent handles customer luggage, including loading and unloading baggage on and off aircraft; marshals aircraft and assists with pushbacks; operates ground service equipment; meets arriving flights and services departing flights; assists customers with special needs and customer service agents as needed; and performs other assigned duties. The position may also involve ramp, commissary, and aircraft cleaning activities. Hours vary based on flight schedules, and weekly hours may increase or decrease due to seasonal flight changes. Open availability and a flexible schedule, including nights, weekends, and holidays, are required.

Requirements

  • High school diploma or equivalent.
  • No experience necessary; training will be provided.
  • Basic computer skills.
  • At least 18 years old.
  • Valid driver’s license.
  • Pass a 10-year background check and pre-employment drug test.
  • Authorization to work in the U.S. as defined in the Immigration Act of 1986.
  • Attend and successfully complete required training.
  • Read and write English.
  • Open availability and ability to work a flexible schedule, including nights, weekends, and holidays; hours vary with flight schedules and weekly hours may fluctuate seasonally.
  • Able to work in a high-pressure environment.
  • Able to carry a 70-pound suitcase from the floor to 18 inches and carry it in front with both hands for up to 25 feet.
  • Physical dexterity to perform repetitive tasks and motions, including bending, squatting, kneeling, crawling, and twisting, and to sustain those positions for extended periods.
  • Sufficient vision and ability to safely perform the essential functions of the position.
  • Pleasant, cooperative, reliable, responsible, and dependable; attentive to detail; able to remain composed, accept criticism, handle high-stress situations, adapt to change and workplace variety, take on responsibilities, respond sensitively to others, and work with little or no supervision while following TDA and airline policies and procedures.

Responsibilities

  • Perform related duties as assigned, including ramp, commissary, and aircraft cleaning activities.
  • Move luggage and comail of various weights and dimensions between aircraft and the airport luggage receiving area.
  • Load and unload baggage, luggage, and comail.
  • Operate ground equipment, including tugs and belt loaders.
  • Marshal aircraft to and from gates and assist with aircraft pushbacks.
  • Provide proper handling of baggage requiring special care.
  • Service aircraft lavatories.
  • Perform aircraft interior cleaning.
  • Conduct aircraft and commissary security searches.
  • Keep ramp areas safe and free of foreign object debris (FOD), and ensure ground equipment is properly maintained.
  • Follow safety regulations, use ground equipment properly, and wear required safety items.
  • Communicate using a two-way radio.
  • Meet arriving flights, service departing flights, and assist customers with special needs and customer service agents as needed.
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