Airline Passenger Service Agent, PHX -Open Availability Required
TREGO DUGAN AVIATION OF GRAND ISLAND INC•Phoenix, AZ
•Onsite
About The Position
This position is responsible for providing total customer service to all people desiring to use customer or charter service by being attentive to their needs, politely handling their inquiries promptly, and completing the required transactions. Additional responsibilities include ramp, aircraft cleaning, operations, wheelchair assist, and commissary duties as required.
Requirements
- Must have open availability
- Must be able to work a flexible schedule including nights, weekends, and holidays
- Excellent communication skills
- Able to read and write English
- Ability to work efficiently under time constraints
- Must be available to work varied hours including swing and graveyard shifts plus weekends and holidays
- Must be well groomed and physically fit
- Must pass a ten (10) year background check and pre-employment drug test
- Must have authorization to work in the U.S. as defined in the Immigration Act of 1986
- Able to attend required training
- Complete all required training
- Only complete tasks for which you are fully trained
- Report any safety hazard or incident immediately
Nice To Haves
- bilingual skills a plus
Responsibilities
- Processing Customers tickets, checking baggage, monitoring carry-on baggage for size and quantity, and assigning seats
- Providing information on arrival and departure times, boarding procedures, carry-on regulations, and seating arrangements
- Handling denied boarding situations, soliciting volunteers, accommodating Customers and providing hotel, meal, and taxi vouchers when appropriate
- Ensures FAA, Airline, and airport regulations are followed
- Enforces safety/security measures and protects sensitive zones
- Assists Customers with special needs, i.e., Customers who need assistance in boarding
- Brings Wheelchair passengers from ticket counter to gates and gates to baggage service
- Completely clean and search an aircraft
- Other duties as assigned
- Must pass a ten (10) year background check and pre-employment drug test
- Must have authorization to work in the U.S. as defined in the Immigration Act of 1986
- Able to attend required training
- Complete all required training
- Only complete tasks for which you are fully trained
- Report any safety hazard or incident immediately
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
