Airline Passenger Assistant
ABM•Phoenix, AZ
•Onsite
About The Position
We are looking for a reliable and experienced Airline Passenger Assistant, also known as the Wheelchair Agent, to fulfill airline passenger service obligations for passengers who require or request wheelchair assistance. This role is customer service-oriented and allows for tips, which can increase earning potential. It is a good job for someone just entering the workforce or returning to the workforce with limited experience and education. ABM is a military and veteran friendly employer, and veterans with military experience are encouraged to apply.
Requirements
- Must be 18 years of age or older
- No high school diploma, GED or college degree required
- No experience required and on the job training provided
Nice To Haves
- One (1) year of customer service experience preferred
Responsibilities
- Follow safety precautions at all times while transporting passengers
- Positive interpersonal interaction with passengers
- Comply with all client and/or site security requirements and processes
- Safely transport passengers in wheelchairs from their retrieval point to their desired destination within the client site or grounds
- Assist passengers with baggage retrieval and transport, if necessary
- Coordinate assignments with dispatchers and gate Agents, if necessary
- Complete thorough Incident Reports
Benefits
- ABM offers a comprehensive benefits package.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
