Airline Engagement Intern
About The Position
The New Terminal One at John F. Kennedy International Airport is a bold and exciting project to develop a best-in-class international terminal that will serve as an anchor terminal in the Port Authority's $19 billion transformation of JFK into a global gateway to the New York metropolitan area and the United States. The New Terminal One will set a new standard for design and service, aspiring to obtain a top 5-star Skytrax rating. We are seeking an individual with a strong interest in aviation, airport management, project management, and business operations. This individual will play a key role in supporting the Airline Engagement Team during NTO's ORAT (Operations Readiness and Airport Transfer) period leading up to the terminal opening. They will assist with airline onboarding activities, stakeholder communications, project milestone tracking, and coordination efforts with airline partners and internal teams. The Intern will help foster productive relationships with airlines, airport stakeholders, consultants, and terminal operators while supporting operational planning and terminal activation initiatives. This role provides a unique opportunity to gain hands-on experience on one of North America's most significant airport development projects and contribute to the successful transition and opening of NTO. The ideal candidate is proactive, highly organized, detail-oriented, eager to learn, and motivated to build a career in the aviation industry.
Requirements
- Interest and/or knowledge in aviation, airports, airlines, transportation, or infrastructure projects
- Experience using Excel for data tracking and reporting.
- Familiarity with project management tools (Smartsheet, Monday.com, etc.)
- Strong organizational and time-management skills.
- Excellent verbal and written communication abilities
- Detail-oriented with strong follow-through
- Exposure to Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
- Comfortable working in a professional business environment
- Recent college graduate majoring in but not limited to: Aviation Management, Business Administration and/or Economics, Airport Management, Hospitality Management, Project Management Related field
- Must possess a valid Security Identification Display Area (SIDA) badge, and CBP (U.S. Customs and Border Protection) seal, which will be obtained and maintained throughout employment.
- Must pass a background check and other security clearance procedures mandated by the TSA (Transportation Security Administration, CBP and PANYNJ (Port Authority of New York and New Jersey).
Responsibilities
- Assist in coordinating onboarding activities for airline partners transitioning to The New Terminal One
- Track airline onboarding milestones, action items, and deliverables
- Support with coordination of airline site visits, terminal tours, workshops, and airline planning sessions
- Help gather, organize, and distribute airline information to support onsite access
- Support follow-up activities with airline representatives and internal stakeholders
- Maintain electronic files, databases, trackers, and stakeholder contact lists
- Update project trackers and status of action items
- Support preparation of meeting agendas, meeting minutes, and action item trackers
- Perform other administrative and project coordination duties as assigned
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What This Job Offers
Job Type
Full-time
Career Level
Intern
