Airline Customer Service Supervisor at ATL Airport - $20.50/hr

Hallmark Aviation Services•Atlanta, GA

10d•Onsite

About The Position

Hallmark Aviation Services is seeking a Supervisor for an International Airline in Atlanta, GA. The Airline Supervisor assists the Airline Account Manager with the airline operational and administrative processes while coordinating with the airline client/station manager to meet high quality standards.

Requirements

At least 18 years old.
High School Diploma or G.E.D.
Must be able to obtain security clearance from US Customs and Border Protection.
Valid proof of citizenship or authorized residency.
English proficient.
Basic Math Skills: Adding, Subtracting, Division, and Multiplying.
Computer Literate.
Able to stand, bend, squat, reach, grasp and pick up items; occasional lifting up to 70lbs.
Reading & comprehension of reference materials, instructions, policies & procedures.

Nice To Haves

Minimum 18 months Airline Experience.
Strong leadership abilities.
Excellent focus on Customer and Client satisfaction.
Ability and willingness to work harmoniously in a team environment.
Strong leadership, but stronger team player.
Ability to work under pressure.
Thorough knowledge of airport operations: Arrivals, Departures, Ticket Counter.
Basic knowledge of airline reservations.
Computer, typing and ticketing experience.

Responsibilities

Assist the Airline Account Manager with airline operational and administrative processes.
Coordinate with the airline client/station manager to meet high quality standards.
Solve basic problems within the operation such as DBC, Delays, Cancellations, etc.
Operate independently and work varied hours.