Part-Time Airline Agent, Cross-Utilized

TREGO DUGAN AVIATION OF GRAND ISLAND INC•Lincoln, NE

47d•Onsite

About The Position

This position is responsible for providing total customer service to all people desiring to use the customer or charter service by being attentive to their needs, politely handling their inquiries promptly, and completing the required transactions. Additional responsibilities include ramp, aircraft cleaning, operations, and commissary duties as required. The ideal candidate must be people-oriented, highly motivated, and have a positive and friendly attitude.

Requirements

Must have a valid driver's license
Must pass a 10-year background check and pre-employment drug test
Must be able to complete required training
Must be 18 years or older.
Must have authorization to work in the U.S. as defined in the Immigration Act of 1986.
Able to attend required training.
Valid Driver’s license
High School diploma or equivalent.
Possess basic computer skills

Nice To Haves

Bilingual skills a plus.

Responsibilities

Processing Customers' tickets, checking baggage, monitoring carry-on baggage for size and quantity, and assigning seats.
Providing information on arrival and departure times, boarding procedures, carry-on regulations, and seating arrangements.
Handling denied boarding situations, soliciting volunteers, accommodating Customers, and providing hotel, meal, and taxi vouchers when appropriate.
Ensures FAA, Airline, and airport regulations are followed. Enforces safety/security measures, protecting sensitive zones.
Assists Customers with special needs, i.e., Customers who need assistance in boarding.
Loading and uploading baggage on and off the aircraft.
Marshaling in the planes and pushing back the aircraft.
Work in extreme outdoor conditions.
Other duties as assigned by the Station Leader.