Airline Account Manager for Prestigious International Airline in ATL Airport starting at 50K to 60K

Hallmark Aviation ServicesAtlanta, GA
$50,000 - $60,000Onsite

About The Position

Hallmark Aviation is seeking a professional Airline Account Manager for a Prestigious Airline for our Atlanta, GA (ATL) Location. The Business Manager leads the airline operational and administrative processes while coordinating with the airline client/station manager to meet high quality standards.

Requirements

  • Proven LEADERSHIP abilities and ORGANIZATIONAL skills
  • Excellent interpersonal, coaching and counseling skills
  • Understand that staff development is a leader’s responsibility
  • Self-driven focus on Customer and Client satisfaction
  • Ability to excel under pressure of meeting extreme deadlines
  • Able to communicate effectively, both verbally and in writing
  • Experienced in planning a roster and monitoring work schedules
  • Able to solve daily problems and make quick decisions within the operation
  • 5 Yrs Airline Experience preferred: Minimum 4 yrs Airline Supervisor Experience preferred
  • Flexible and able to promote positive attitudes from subordinates
  • Computer Software (Word & Excel), typing, and ticketing experience
  • Able to work varied hours
  • Previous Airline Experience
  • At least 18yrs old, with a High School Diploma or G.E.D.
  • English required
  • Basic Math Skills: Adding, Subtracting, Division, and Multiplying
  • Computer Literate
  • Able to stand, bend, squat, reach, grasp and pick up items; occasional lifting up to 70lbs
  • Reading & comprehension of reference materials, instructions, policies & procedures
  • Must be able to obtain security clearance from US Customs and Border Protection which requires valid proof of citizenship or authorized residency
  • Professional demeanor and exceptional presentation
  • Flexible schedule & availability
  • Background Check, Fingerprinting required
  • Drug Screen required on day of hire

Nice To Haves

  • 5 Yrs Airline Experience preferred
  • Minimum 4 yrs Airline Supervisor Experience preferred

Responsibilities

  • Provide hands-on supervision of the staff and delegate workload
  • Provide direct customer relations support
  • Ensure that account operates according to schedule and service level agreements
  • Recruit, interview, and hire staff
  • Oversee the long-term analysis of manpower needs, groom potential leaders
  • Ensure cross training as well as provide new and refresher training for staff members
  • Manage attendance records and ensure appropriate shift coverage
  • Handle discipline and motivation issues
  • Process promotion, demotion and termination paperwork
  • Enforce safety, security, and grooming standards
  • Administer performance reward programs
  • Control the budget for labor costs and allocation
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