Airfreight Export Coordinator

Hellmann•Los Angeles, CA

5d•Onsite

About The Position

The Airfreight Export Coordinator manages the transportation and compliance of an outbound shipment from pick up to customer billing, ensuring service commitments are achieved and company objectives met. Hellmann Worldwide Logistics is a global company that values its people and aims to shape the future of the logistics industry. The company culture is based on four values: Caring, Entrepreneurial, Forward-Thinking and Reliable. This position is part of a global family of around 10,000 employees in over 200 locations worldwide. The company offers a competitive compensation package including base salary, health and welfare programs, a 401(k) retirement savings plan, tuition assistance, and potential incentive compensation. Salary is determined by skills, experience, location, internal pay equity, and job architecture. Pay ranges are regularly reviewed against industry standards.

Requirements

Associate’s Degree (A.A.) from a two-year college or equivalent combination of education and work experience will be considered in lieu of educational requirement
High School Diploma or GED
One to three years of previous experience in freight forwarding industry preferred
Organizational skills
Time management and prioritization
Customer-focused
Adaptable / flexible to high-pressured environment
Interpersonal skills
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint), Email, and Internet
Proficient written and verbal communication skills in English
Ability to calculate figures and amounts such as freight rates, discounts, and other percentages

Nice To Haves

Completion of any industry related course is an asset
Proficient in world geography, shipping documentation, and Incoterms preferred

Responsibilities

Analyzes service failures across multiple departments and actions or escalates findings to ensure their timely resolution and preventative measures are being taken (i.e. billing discrepancies, claims, delays…etc)
Archives all shipment related documents
Assigns tasks as required to internal departments based on the nature of the request
Confirms shipment-level profitability and escalates any loss-making or low margin shipments to supervisor
Controls commercial documentation required for export or import declaration and other regulatory agencies or requirements (AES, DPS, Hazmat, AMS)
Actions the resolution of any accounts payable issues within area of responsibility.
Prepares house airway bill pouch and labels
Processes external billing based on quotations, established contract rates and standard tariffs and verifies if additional charges were incurred such as trucker waiting time
Responsible for the export compliance including Denied Party Screening and AES filing
Performs other duties as assigned.