Aircraft Technical Support Representative

Honda Aircraft Company, LLC • Greensboro, NC

2d • Onsite

About The Position

This position provides aircraft technical assistance and guidance to Honda Aircraft customers and service facilities.

Requirements

• High School diploma or equivalent required.
• 10+ years’ experience in the aviation/aerospace industry.
• Experience with Federal Aircraft Regulation Part 145 repair station requirements.
• Technical knowledge in repair inspection methods and repair development in both composite and metal structures.
• Understanding of operations under Federal Aircraft Regulation Parts 91 and 135.
• Familiarity with European Union Aviation Safety Agency and Civil Aviation Authority requirements.
• Ability to read and understand technical documents. (engineering drawings, wire diagrams, logic trees, Instructions for Continued Airworthiness, Engineering reports)
• Technical knowledge in aircraft electrical and avionic systems
• Technical knowledge in aircraft mechanical systems

Nice To Haves

• Associate’s degree in aviation related field strongly preferred.
• Airframe & Powerplant license is strongly preferred

Responsibilities

• Serves as technical support subject matter expert.
• Works directly with Honda Aircraft customers and service facilities regarding technical support.
• Maintains the customer database for accurate tracking of all field issues identified and resolved.
• Maintains the reporting database to ensure all requirements are met in accordance with Title 14 Code of Federal Regulation Part 21.3.
• Coordinates instructions for Continued Airworthiness updates based on customer feedback.

Benefits

• Competitive Base Salary
• Paid Overtime
• Regional Bonus
• Medical
• Dental
• Vision
• Rx
• Paid time off
• holidays
• shutdown
• Company Paid Short-Term and Long-Term Disability
• 401K Plan with company match + additional contribution
• Relocation assistance (if eligible)
• Advancement Opportunities
• Career Mobility
• Education Reimbursement for Continued Learning
• Training and Development programs
• Tuition Assistance & Student Loan Repayment
• Lifestyle Account
• Childcare Reimbursement Account
• Elder Care Support
• Wellbeing Program
• Community Service and Engagement Programs
• Product Programs

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree