Aircraft Service Scheduling Coordinator

Gulfstream•Savannah, GA

1d•Onsite

About The Position

Based at Gulfstream in Savannah, Georgia, this role assists with scheduling aircraft requirements across the Gulfstream Customer Support enterprise. Under general supervision, the coordinator connects customer maintenance needs with service center capacity, technical capabilities, tooling, equipment, and regulatory requirements to plan aircraft maintenance, refurbishment, avionics, repair, and paint events. The role supports a 24/7 operation, with assigned after-hours and weekend duty potentially required based on business needs. Travel may be up to 25%.

Requirements

Bachelor’s degree in a related field, or an equivalent combination of education and experience sufficient to perform the job’s essential functions.
An FAA Airframe and Powerplant (A&P) license or EASA B1/B2 license plus four years of related aircraft experience may substitute for the degree.
Ability to prioritize competing requests and work effectively under pressure.
Clear, professional communication skills for customer and cross-functional interactions.
Working knowledge of Microsoft Office and computer literacy.
Ability to read, write, speak, and understand English.

Nice To Haves

Aviation experience.
FAA Airframe and Powerplant license.
Federal Communications Commission certification.
Record-keeping or data-entry experience.

Responsibilities

Develop aircraft induction plans for service center visits, including resource and capacity planning for maintenance inspections, interior refurbishment, avionics upgrades, major repairs, and major alterations.
Record and maintain master aircraft, managed-program, and paint schedules across Gulfstream and participating Jet Aviation facilities, including projects in progress away from service centers.
Coordinate aircraft service visits and communicate schedule and work-scope changes with customers and service center operations.
Maintain and audit employee rosters, regulatory authorizations, tooling, ground service equipment, manpower availability, and service-center resource allocations.
Manage service-center schedules and prepare status, capacity, and resource reports.
Monitor aircraft schedules, identify conflicts, and work with team members, operations, sales, and other stakeholders to resolve issues.
Assist with aircraft and component projects to support the movement of aircraft throughout the Gulfstream enterprise.
Perform initial customer account credit checks and provide work-authorization job numbers to work groups before aircraft arrival.
Participate in service-center operational status and project meetings as needed to coordinate scheduled and unscheduled events.
Forecast service-center manpower capacity, allocation, availability, capabilities, facility resources, and planning requirements.
Audit aircraft model- and system-specific training requirements, domestic and international regulatory requirements, ground support equipment, and test-equipment availability.
Maintain reports and records to track incoming and in-process managed programs.
Communicate service requirements to appropriate groups and provide daily resource and capacity information to other support business units as required.
Communicate daily with scheduling management to resolve conflicts with service-center operations and Regional Sales teams, and relay service-center capacity and resource changes.
Manage, track, and audit Gulfstream programs worldwide, including lead time, downtime, kit and tooling availability, site authorizations, throughput, and deposit requirements.
Manage the master service-center paint schedule, including lead time, downtime, throughput tracking, and deposit requirements.
Support aircraft-on-ground and other aircraft maintenance requests during assigned after-hours and weekend duty.
Perform other duties as assigned.