Aircraft Dispatcher

University of North Dakota•Grand Forks, ND

13d•Onsite

About The Position

This is a part-time, non-benefited position. Only UND students are eligible to be hired in this position. The role involves scheduling, dispatching, and data processing of all aircraft flights in the AIMS system, answering phones, providing customer service to aviation students and instructors, assisting with report generation and flight training materials, and ensuring flight training documents are filed correctly. The position requires variable shifts with evening and weekend work, and availability through the summer. Each shift is a minimum of 3 hours.

Requirements

Only UND students are eligible to be hired in this position.
2 years of customer service experience.
Must have strong experience with Microsoft Office products.
Successful completion of a Criminal History Background Check
Strong computer skills
Strong multi-tasking and interpersonal skills.
Must be able to work with minimal supervision.
Attention to detail.
Must be available to work thru the summer.
Must be available for variable shifts with evening and weekend work.

Nice To Haves

Some knowledge of aviation.

Responsibilities

Scheduling, dispatching, data processing of all aircraft flights in our data management system (AIMS)
Answer phones and effectively answer questions for students and instructors in a timely manner
Providing aviation students with a high level of customer service
Assist supervisor with some report generating and preparation
Assist with the preparation of flight training materials
Assist full-time staff as requested to ensure prompt services to the students
Schedule, dispatch and process flights
Ensure that all flight training documents are filed
File flight training documents
Other duties as assigned by supervisor