Aircraft Dispatcher

University of North Dakota•Grand Forks, ND

12d•Onsite

About The Position

This is a part-time, non-benefited position. Only UND students are eligible to be hired in this position. The purpose of this position is to schedule, dispatch, and process all aircraft flights in our data management system (AIMS), answer phones, and provide aviation students with a high level of customer service. The role also involves assisting the supervisor with report generation, flight training material preparation, and ensuring prompt services to students by filing flight training documents.

Requirements

2 years of customer service experience.
Must have strong experience with Microsoft Office products.
Successful completion of a Criminal History Background Check
Strong computer skills
Strong multi-tasking and interpersonal skills.
Must be able to work with minimal supervision.
Attention to detail.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the US and to complete the required employment eligibility verification form upon hire.
This position does not support visa sponsorship for continued employment.

Nice To Haves

Some knowledge of aviation.

Responsibilities

Scheduling, dispatching, data processing of all aircraft flights in our data management system (AIMS)
Answer phones and effectively answer questions for students and instructors in a timely manner
Providing aviation students with a high level of customer service
Assist supervisor with some report generating and preparation
Assist with the preparation of flight training materials
Assist full-time staff as requested to ensure prompt services to the students
Schedule, dispatch and process flights
Ensure that all flight training documents are filed
File flight training documents
Other duties as assigned by supervisor