Aircraft Appearance Agent

Worldwide Flight Services, Inc.•Austin, TX
•Onsite

About The Position

The Aircraft Appearance Agent ensures aircraft interiors are clean, properly stocked, and flight-ready in accordance with airline and safety standards. The role equips cabins with required supplies, cleans aircraft interiors using manual and mechanized tools, and maintains service kits and cleaning equipment. Agents must follow site security procedures and report concerns. The position is covered by a collective bargaining agreement and may vary according to customer contract needs. Compensation is $19.00 per hour. The role requires joining the Transport Workers Union (TWU) and paying union dues.

Requirements

  • High school diploma, GED, or equivalent.
  • Must be at least 18 years of age.
  • Ability to work rotating shifts, including weekends, holidays, and days off.
  • Ability to read, write, fluently speak, and understand English.
  • Ability to work in variable weather and environmental conditions, including jet engine fumes, vehicle emissions, dust, and jet engine noise.
  • Ability to lift refuse containers weighing up to 50 lbs.
  • Ability to reach, bend, and twist in confined spaces while hand-cleaning aircraft interiors, including meal trays, ash trays, lavatories, overhead storage bins, and buffets.
  • Ability to judge distances.
  • Must join the TWU and pay union dues under the collective bargaining agreement.

Nice To Haves

  • Previous experience in a cleaning services role.
  • Previous experience in the aviation industry.

Responsibilities

  • Equip aircraft cabins with equipment and supplies according to checklist specifications, including rugs, linens, and blankets; carry supplies weighing up to 50 lbs. aboard aircraft.
  • Check, clean, sort, count, salvage, store, and assemble equipment and kits.
  • Operate vacuum cleaners and similar mechanized cleaning aids.
  • Check supply deliveries against requisitions and identify discrepancies.
  • Clean aircraft interiors by hand or with powered equipment and cleaning products, and prepare cabins for flight according to specifications.
  • Complete aircraft cleaning bills of work as required.
  • Stock and clean vehicles used for cleaning functions.
  • Stock and clean cabin service make-up room areas.
  • Stock and maintain cabin service kits.
  • Dispose of trash, rubbish, and waste related to the job functions.
  • Use cleaning fluids and materials, including washing solutions, scrapers, squeegees, wringer pails, and vacuum cleaners.
  • Complete forms related to work assignments according to established procedures.
  • Comply with site security procedures and report concerns.
  • Report to work on time when scheduled.

Benefits

  • Access earned pay in advance through the DailyPay app.
  • On-the-spot recognition awards through the Awardco Platform, including gift cards.
  • Multiple medical care options for full-time and part-time employees.
  • Travel discounts, pet insurance, discount shopping, and other employee extras.
  • Wellness programs.
  • 401(k) program.
  • Opportunities for internal mobility and transfers.
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