Air Traffic Operations Specialist - Toronto ACC - Two (2) Positions

NAV CANADA•Toronto, ON

1d•CA$102,083 - CA$125,443•Onsite

About The Position

Air Traffic Operations Specialists review and disseminate flight data that is required by air traffic controllers to ensure the safe, orderly, and expeditious provision of air traffic services. The role involves processing all flight data in support of Air Traffic Controllers and Flight Data Analysts, providing an alerting service for overdue aircraft, and furnishing information pertinent to flight safety. The training program for this position lasts between 6 to 12 months and requires continuous adaptation to new procedures and equipment.

Requirements

Completion of secondary school education, or an acceptable combination of education, training, and experience.
Experience using automated systems for flight data processing.
Knowledge of Air Traffic Control systems, procedures and related aviation information.
Knowledge of Airspace Requirements and Procedures, categories, areas, and zones.
Knowledge of Publications and Reference Documents, Canadian Aviation Regulations (CARs), Instrument Flight Rules, Control Visual Flight Rules, Visual Flight Rules.
Knowledge of Air Traffic Services Terminology, Location Identifiers, Aircraft Identifiers and Aircraft Performance, Notice to Airmen, Flight Planning, Flight Itineraries (formats and categories); also, of other air traffic service units within the Flight Information Region, and the International Civil Aviation Organization.
Knowledge of NAV CANADA’s organization, responsibilities, and priorities.
Communicate effectively orally and in writing.
Adapt to new or revised operating procedures and equipment.
Work under pressure.
Analyze operational problems and develop solutions.
Work independently without direction.
Effective interpersonal relationships, reliable, diplomatic, tactful, and cooperative.
Initiative, good judgment, thoroughness, and adaptability.
Customer service focus.
Must meet the security requirement of the position and be legally able to work in Canada.
Must pass pre-employment drug screening for safety sensitive or business critical positions.

Nice To Haves

The training program, regardless of candidate background, will last anywhere from 6 to 12 months.
The incumbent must continually be prepared to adapt to new or revised operating procedures and equipment.

Responsibilities

Processes all flight data in support of Air Traffic Controllers to ensure the safe, orderly, and expeditious provision of air traffic services and for Flight Data Analysts to facilitate the collection of Company revenues for services provided.
Provides an alerting service including initiation and coordination of communication search action to ensure that action is taken in the event of an overdue aircraft.
Provides information pertinent to flight safety to air traffic controllers in the provision of separation and NAV CANADA clients in the preparation of flight plans.