Flight Centre - Air Product Specialist - Toronto, ON

Flight Centre•Ontario, ON

16h•Onsite

About The Position

Join a high-impact product team where your expertise in air travel sourcing, pricing, and supplier partnerships will directly influence our competitive edge. As an Air Product Specialist, you’ll play a pivotal role in shaping compelling, market-leading flight offers across multiple channels. You’ll collaborate with global and regional teams to deliver innovative product solutions, optimize performance, and empower consultants with the tools and knowledge they need to succeed. If you thrive in a fast-paced, data-driven environment and love building strong supplier relationships, this role offers exciting opportunities to make your mark.

Requirements

5+ years of travel industry experience with strong category product focus
2+ years in a product role involving sourcing and deal creation
Strong experience negotiating with suppliers and managing partnerships
Proven ability to analyze data and translate insights into action
Experience working cross-functionally with global and remote teams
Strong understanding of flight products, pricing structures, and fare rules
Advanced GDS proficiency (Sabre/Amadeus)
Knowledge of airline ticketing rules and regulations
Exceptional organizational skills and attention to detail
Ability to manage multiple priorities in a fast-paced environment
Strong commercial and business acumen
Excellent communication and collaboration skills

Nice To Haves

Experience developing or supporting training and enablement initiatives preferred

Responsibilities

Source and identify best-in-market air deals to ensure strong product availability across core, campaign, and tactical ranges
Partner with Supply/Procurement teams to secure competitive, exclusive offers aligned with strategy
Negotiate supplier deals that support campaign and promotional calendars
Build and maintain strong supplier and internal stakeholder relationships
Manage the full lifecycle of product offers from sourcing through execution and retirement
Curate and maintain a library of “hot offers” tailored to market needs
Ensure product content is accurate, compelling, and optimized across all platforms
Adapt global offers for regional relevance while maintaining brand consistency
Monitor product performance and provide optimization recommendations
Analyze sales data, conversion, margins, and campaign effectiveness
Conduct competitive analysis to maintain market relevance and advantage
Deliver reporting and insights to inform product strategy and decisions
Collaborate with Learning & Development teams to support training and enablement initiatives
Develop product guides, tools, and training to enhance consultant capability
Coordinate supplier training sessions and webinars
Partner with Revenue Management & Pricing teams for optimal pricing strategies
Work with offshore teams to ensure accurate and efficient deal loading
Support new product launches and supplier onboarding initiatives
Maintain accuracy and integrity of product data across systems
Act as liaison between category teams and country packaging specialists
Contribute to a safe, inclusive, and accessible work environment where all Flighties feel welcomed, respected, and supported to thrive.

Benefits

Generous paid time off policy
Travel perks/discounts
Health & Wellness Programs and Employee Financial Wellness Services
National/International Award Nights and Conferences
Group benefits including extended health care, dental and vision, gender affirming care, fertility care
Insurance including life, AD&D, critical illness, long term disability
Employee Assistance Program
RRSP/RPP with matching
Tuition Reimbursement Program
Employee Share Plan – Ability to purchase company stock on Australian Stock Exchange with partial company match, subject to terms and conditions
Global career opportunities in a network of brands and businesses