Air Products Strategy Consultant

Southwest Airlines • Dallas, TX

3d • Onsite

About The Position

As an Air Product Strategy Consultant, you'll lead the strategy and evolution of the products and fare products that shape how Customers shop, book, and experience their journey with us. You'll identify new opportunities, build business cases, influence enterprise decisions, and guide initiatives from concept through execution and optimization. Partnering across Commercial, Finance, Marketing, Digital, Technology, Operations, and Customer Experience Teams, you'll transform insights into innovative product strategies that drive revenue, enhance the Customer experience, and strengthen Southwest's competitive position. This is a unique opportunity to make a lasting impact on some of the most visible and important products across the Company. The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. Due to the nature of this role, you would be required to work from our Dallas, TX Headquarters facility during business hours.

Requirements

• Knowledge and deep understanding of product strategy, lifecycle management, or how to create and sustain customer value
• Knowledge of analytical methods, financial modeling, and performance management frameworks used to evaluate and optimize product portfolios
• Skilled in collecting, analyzing, and visualizing complex data using tools such as Excel, SQL, Tableau, or Power BI
• Skilled in developing business cases and executive-level presentations that translate data into clear, actionable recommendations
• Ability to conduct market research and competitive analysis to identify trends, gaps, and strategic opportunities
• Ability to develop and execute product strategies that balance customer needs, financial objectives, and operational feasibility
• Skilled in influencing and driving consensus across diverse stakeholder groups and Senior Leadership without formal authority
• Ability to manage multiple priorities simultaneously in a fast-paced environment, delivering results with minimal oversight
• High School Diploma or GED
• Advanced level experience, seasoned and specialized knowledge in: Strategy development or evaluating performance against strategic goals
• Advanced level experience, seasoned and specialized knowledge in: Performance optimization for products, revenue, profitability, or similar area
• Advanced level experience, seasoned and specialized knowledge in: Presenting and communicating analysis regularly in a variety of audiences, including senior executives
• Advanced level experience, seasoned and specialized knowledge in: Partnering with diverse stakeholder groups to drive consensus
• Advanced level experience, seasoned and specialized knowledge in: Analyzing raw data to make conclusions and draw actionable insights
• Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
• Must be at least 18 years of age

Nice To Haves

• Experience in consulting
• Experience within the aviation, hospitality, and/or travel industry

Responsibilities

• Own the end-to-end product lifecycle for fare products - from strategy and design through go-to-market execution and performance optimization
• Develop and continuously refine the long-term vision, goals, and roadmap for the air product portfolio, ensuring alignment with company priorities and customer expectations
• Analyze market trends, competitive dynamics, and product performance data to surface opportunities, diagnose issues, and translate insights into actionable strategic recommendations
• Define the merchandising strategy, pricing approach, financial performance model, and KPIs for key product lines, tracking results and recommending improvements on an ongoing basis
• Build and advance business cases for new product initiatives and enhancements, ensuring decisions are grounded in data, sound reasoning, and clear return on investment
• Craft and execute go-to-market strategies for new and updated products, including positioning, pricing, messaging, and launch readiness across digital and operational channels
• Steer cross-functional teams through all phases of the product lifecycle, coordinating execution across Revenue Management, Finance, Digital, Analytics, Marketing, Technology, CX, and Ground Ops
• Influence diverse stakeholders and drive consensus on strategic priorities and tradeoffs, partnering with Finance on forecasting and revenue analysis to support performance goals
• Evaluate product performance against key metrics and operational feasibility, applying analytical modeling to validate hypotheses and deliver clear, prioritized recommendations to leadership
• Support ad-hoc research, analysis, and presentations for leadership and key stakeholders
• May perform other job duties as directed by the Employee’s Leader

Benefits

• Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)
• Southwest will help fund your Retirement Savings Plan with Company contributions up to 9.3% of your eligible earnings
• Potential for annual ProfitSharing contribution in the Southwest Retirement Savings Plan- when Southwest profits, you profit
• Competitive health insurance for you and your eligible dependents (including pets)
• Southwest offers health plan coverage options that start from the very first day of employment. You will have 30 days to select and enroll in your health plan with coverage retroactively available to your first day of employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED