Air Import Specialist

Transgroup Express•Jamaica, NY

16h•Onsite

About The Position

Scan Global Logistics is a full-service global logistics provider with a presence on all continents. They emphasize a human approach, aiming to simplify the world through logistics solutions across various transportation modes. Their culture is built on four virtues: respect, integrity, entrepreneurship, and fun. This is a direct hire, full-time, on-site position based in Jamaica, New York. The Air Import Specialist will manage the complete air import process, including coordinating shipments, ensuring customs compliance, providing customer service, and controlling costs. This role requires collaboration with airlines, freight forwarders, customs brokers, and internal teams to ensure efficient handling of air freight shipments according to company and regulatory standards.

Requirements

Minimum 2 years of experience in Air Import or Freight Forwarding operations.
Previous experience with CargoWise is required
Strong knowledge of customs regulations, bonded cargo, and international trade laws.
Solid understanding of quoting, carrier costs, margins, and market rates.
Excellent communication and negotiation skills.
Strong attention to detail, and organizational skills.
Customer service oriented
Proficient in Microsoft Office (Excel, Word) and standard logistics tracking systems and tools.
Ability to work effectively in a fast-paced environment.

Nice To Haves

Bachelor’s degree in Logistics, Supply Chain, or a related field (preferred).

Responsibilities

Manage end-to-end air import operations, ensuring timely and accurate movement of freight and related documentation.
Prepare, review, and verify import documents such as air waybills, commercial invoices, and packing lists for accuracy and compliance.
Coordinate with airlines, overseas agents, truckers, and vendors to track shipments, secure competitive rates, and ensure on-time delivery.
Oversee customs clearance by submitting necessary paperwork, paying duties/taxes, and ensuring full regulatory compliance.
Maintain effective communication with customers, vendors, and internal teams to resolve issues and provide updates.
Monitor and control import-related costs, ensuring adherence to budgets and service level expectations.
Verify shipment weights, volumes, and rates, calculate and confirm pricing as needed.
Stay current on import regulations, tariff classifications, and process improvements to enhance operational efficiency.
Escalate shipment or compliance issues to management when necessary and assist with other department duties as assigned.