Air Import Coordinator

Transgroup Express•Irving, TX

2d•Onsite

About The Position

At Scan Global Logistics, every person has an opportunity to unlock potential. We are a full-service global logistics provider present on all continents. By bringing a human approach to everyone, everywhere, we make the world a little less complicated. At the core of our DNA is a ‘can-do-attitude’ and the willingness to always walk the extra mile to find the right logistic solution whether by road, rail, ocean, air, or any other modes of transportation. Our culture is based on our four virtues: respect, integrity, entrepreneurship, and fun. This is a direct hire, full time, on-site position based in Irving, TX. As an Air Import Coordinator, you will be responsible for overseeing the importation of goods via air freight, ensuring compliance with customs regulations, and coordinating the timely and efficient delivery of goods to their final destinations. You will work closely with customs authorities, freight forwarders, and other relevant parties to ensure the smooth flow of imported goods.

Requirements

2+ years of experience in Air Import operations
Clear understanding of quoting, margin, market value and carrier costs
Experience in Freight Forwarding & Air Import operations processes and procedures
Strong knowledge of customs regulations and international trade compliance.
Excellent communication, organizational, and negotiation skills.
Attention to detail and organizational abilities.
Proficiency in relevant software and tools for import documentation and tracking.
Ability to work in a fast-paced environment and meet deadlines.
Must be eligible to work in the United States
Must pass TSA eligibility screening

Responsibilities

Manage end-to-end air import operations, ensuring timely and efficient cargo movement from origin to delivery.
Track and trace air import shipments, coordinating with airlines, origin agents, freight forwarders, truckers, and other logistics partners.
Prepare, verify, and review all necessary import documentation including air waybills, bills of lading, commercial invoices, and packing lists to ensure accuracy and customs compliance.
Coordinate carrier bookings and negotiate competitive rates with airlines, truckers, and vendors to optimize cost and service.
Maintain continuous communication with overseas agents, airline representatives, customs brokers, and local/regional service providers to resolve issues and ensure smooth shipment flow.
Confirm shipment weights, volumes, and charges.
Calculate rates and convert pricing as required.
Ensure shipments comply with customs regulations, tariff classifications, and applicable trade laws.
Manage customs clearance including document filing, duty/tax payments, and inspections.
Monitor and manage inventory levels to ensure timely receipt and delivery of imported goods.
Provide excellent customer service by addressing inquiries and concerns from clients and internal stakeholders regarding import shipments.
Support internal reporting by preparing, and presenting regular reports on import activities, including shipment status, delays, and cost analysis.
Follow SOPs and ensure compliance with tariffs, regulatory requirements, and company best practices.
Identify opportunities to improve process flow, operational efficiency, and productivity within the import department.
Escalation of problems to management when necessary.
Perform other duties as assigned by the Department Manager.