Air Export Warehouse Supervisor

Expeditors•Peabody, MA

2d•Onsite

About The Position

Supervising and coaching your Warehouse teams, including weekly team huddles and monthly 1-on-1s with Warehouse Leads. This role involves assisting with annual performance reviews and setting improvement objectives for Warehouse Leads, as well as aiding in the execution of the District Tactical Business Plan. A key focus is ensuring a safe and secure work environment by adhering to Expeditors' warehouse procedures, safety, and compliance standards. The position is also responsible for maintaining a clean and professional facility and ensuring all equipment is in safe operational condition, including managing maintenance contracts. Input for the weekly/monthly/annual warehouse budget, covering staffing, overtime, equipment, and facility repairs, is also required. The role ensures teams are adequately staffed to meet demand, including a flexible workforce, and oversees all aspects of warehouse staffing for both permanent and contingent staff, ensuring operational coverage with appropriately certified personnel. Responsibilities include interviewing, onboarding, developing, and supporting staff, fostering employee versatility through cross-training, and executing processes according to operational standards and KPI expectations. Continuous improvement methods are used to enhance safety, quality, delivery, and cost reduction. The role participates in transitioning and onboarding new customers, manages and resolves inventory issues, over/short/damage discrepancies, process exceptions, and performs process audits for security and safety. Workloads are allocated to ensure smooth operations during peak times or staff absences, and proactive communication ensures team awareness of policies and regulations. Compliance with Expeditors Operational Process Standards is overseen, and the role requires working and/or covering night shifts as needed to meet business demands.

Requirements

4 years of industry specific knowledge
Inventory management
Self-reflecting and open to feedback
Initiative and ability to work in autonomy
Proven leadership attitude and background
Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results
Good computer skills (e.g., MS Excel, MS Word)
Fluent in English

Nice To Haves

Driving a forklift truck

Responsibilities

Supervising and coaching Warehouse teams
Conducting weekly team huddles and monthly 1-on-1s with Warehouse Leads
Assisting with annual mid & end-year reviews with Warehouse Leads
Setting annual improvement objectives for Warehouse Leads
Assisting in the execution of the District Tactical Business Plan
Ensuring a safe and secure work environment
Responsible for execution of Expeditors warehouse procedures, safety and compliance standards
Maintaining a clean and professional facility
Ensuring all equipment is maintained in a safe operational condition
Providing weekly/monthly/annually input to warehouse budget
Ensuring teams are staffed to meet demand, including a flexible workforce
Overseeing all aspects of warehouse staffing
Ensuring coverage of operations with staff who have the appropriate certifications
Assisting with interviewing, onboarding, developing, and supporting staff
Supporting employee versatility (cross-training)
Responsible for execution of processes in the area of responsibility, following operational standards (OPS) and KPI expectations
Improving safety, quality, delivery, and cost reduction through continuous improvement methods
Participating in transitioning and onboarding new customers
Managing, preventing, and resolving inventory, over/short/damage, process and customer exceptions
Assisting with performing process audits to ensure security and safety of people, facility, and freight
Allocating workloads within the team to ensure smooth operations
Proactively communicating with the team to ensure continuous awareness and understanding of policies and regulations
Overseeing and ensuring compliance with Expeditors Operational Process Standards
Working and/or covering night shifts when required to meet business demands