Air Export Manager

Horizon Air Freight • Inwood, NY

3d • Onsite

About The Position

This position supports export operations by working with the Manager and internal HAF staff to coordinate global shipments. Reports exceptions and requests guidance from the Manager as needed in daily operations.

Requirements

• Able to convey information clearly verbally and in writing
• Knowledge of TSA regulations
• Organizational skills and the ability to multitask
• Computer literacy including e-mail and the Microsoft Suite of products
• Passion for delivering quality customer service
• Be a team player and have the ability to work under pressure with tight deadlines with a positive attitude

Nice To Haves

• At least 1 year or more of experience in a similar or related position preferred
• Some knowledge of domestic and/or international shipping regulations helpful
• Knowledge of dangerous goods handling (HAZMAT) helpful
• Industry certifications a plus

Responsibilities

• Is assigned specific shipments to coordinate complete customer service for shipments exported from the United States
• Selects carriers and routing for international shipments as assigned including contacting airlines to resolve issues
• Calculates volume weight and dimensions in both the metric and imperial system of measurement (feet, inches, pounds, ounces, etc.)
• Calculates shipping costs and provides to Manager
• Coordinates with peers in Logistics, Warehousing, Customs, IT and other internal departments
• Obtains and maintains client SOP requirements
• Handles client requests including billing enquiries, refers complex issues to the Manager
• Other projects as assigned

Benefits

• Eligibility to enroll in the health insurance plans (medical, dental, vision) 30 days after your date of hire.
• 401k / retirement plan, with company match of 50% up to 10%
• Life Insurance, Long Term Disability, Short Term Disability, Critical Illness, Identity Theft Protection available for enrollment

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED