Air Export Operations Manager

GEODIS•Town of Hempstead, NY

9h•$68,573 - $126,521•Onsite

About The Position

The Air Freight Gateway Operations Manager is responsible for leading the gateway operations. This position provides & ensures operational excellence, high productivity as well as high-cost efficiency and internal customer satisfaction. This position also ensures smooth interfaces between the different functions in the Gateway as well as other Gateways and Business Units.

Requirements

Minimum 5 years relevant experience; or an equivalent combination of education and training
Minimum 3 years of management experience
A broad knowledge of global customs regulations and policies, with significant experience in global Air freight and customs brokerage industries
Understanding of warehouse and CFS operations. Extensive airfreight experience.
PC literate to include Microsoft Office products such as Word, Excel and Outlook
Strong collaborative, relationship, communications and team building skills in a global network organization
Ability to write reports, business correspondence, and procedure manuals
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form

Responsibilities

Manage the Export operation of the Gateway; overview of inbound and outbound freight flow
Sets up the capacity planning (allotments optimization, BSA, consolidation share)
Escalates and exchanges incident issues with stakeholders whenever necessary and appropriate
Assist with large ad hoc opportunities - decide on spot rates for business opportunities in order to optimize cost of sale
Develops, cultivates, and maintains local relationship with carriers
Measures and achieve internal and external KPI’s
Oversees ITP calculation in assigned area to keep the resulting under/over coverage within the defined maximum tolerance level, interpreting the net archived rate figures
Check and approving of invoices in line of established signing power regulations
Liaise with Operations in the Business Units to ensure correct job costing, correct ECA/ICA assignment on MAWB (ITP) files

Benefits

Free telemedical access to doctors and therapists through First Stop Health
Access wages early with the Rain financial wellness app
Health, dental, and vision insurance after 30 days of employment
401k match
Paid maternity and parental leave
Access to career development, employee resource groups, and mentorship programs
Employee discounts
Access to employee perks like fitness class discounts and free access to a relaxation and meditation app
Free financial wellness programs
Daycare discount program
Opportunities to volunteer and give back to your community.